11-13-2019 11:16 AM - edited 01-05-2022 07:58 AM
11-13-2019 11:25 AM - edited 11-13-2019 11:25 AM
@Mia90 wrote:Lost phone. Suspended it. How can I replace it?
You need to purchase a new PM sim card. Access your selfserve and select the change sim card option on the first page. Enter the new sim card. Declare your phone found and insert the new card into your replacement phone. Phone number etc will remain the same.
If your phone was an Android device you might be able to find, lock, or erase a lost Android device. Click here for more info.