Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm trying to port my Rogers cellphone number to PM. I checked the Eligibility, which brought up the porting information boxes. I completed all the boxes, ticked the authorized box and hit submit. After 'thinking' for about htree minutes, nothing hap...
Hello, my bill last month was $25.99 and now for some reason it's $32.77 this month. I am unsure why it increased suddenly and was wondering if I could get some clarification. Thanks
Hello Fellow PM people, Are there any savings on 90 days plan? When I did the math it seems it's more expensive. 30 days plan. $40 for 5GB on 3G90 days plan: $135 for 15GB on 3G ($45/month). Why would I want to pay more to get the 90 days plan?
If PC Mobile can offer this (see image below) I’m sure Public Mobile could also easily add in a $15 plan too. ...since they already offer 10,__,20,25,30,35,40,45,50 plans.
So I've sent a message to the moderator team but I'm also posting here to see if anyone else has had this issue. I understand the pin gets blocked if you have too many failed attempts, but this is the message I got on first startup with the PM card i...
On March 1st, I purchased the following Add-On Plan - you can see this item under the transaction history:US Roaming - Talk Text (10-day) / Itinérance aux É.-U. - Appels + textos (10-jours) However, as of March 2nd, the plan is still not active. I ch...
I tried yesterday to get help with this. have a new SIM and I'd like to make it a second SIM in my phone to use it for just data. having it in my phone causes all kinds of wierd issues, but im thinking once it is activated the other issues might go a...
We have the phone working/text but no data.. Purchased the 30 plan with 500mb with auto top up which included another 500mb.. Would also like to port in his telus number once we have acces to his acct..
When yoou sign up for autopay you automatically get $2 off your bill every month? Is this correct?
Hi I have a active account with a USA and Canada 200 min addon. I will be in LAfor the weekend. will my addon allow me to make calls locally in LA while there.Will I have to add a 10 day USA roaming package.Thanks for any help Lemew
When I use Selfserve I often use Google Chrome on my Android phone. I find it always takes long to load after signing in. My Blu Vivo XI+ also had Opera pre installed. It's faster then chrome. So my question is what browser is the fastest for opening...
Hi, is there any posibility of US Roaming in Public Mobile monthly plans...
How much loyalty rewards I can get, because using Public Mobile continuously from 2012...
Hey guys.I activated a SIM card this morning and ported my old number.Everything went fine but I got a text message later today saying "Congrats, rewards have been applied to your account: 0$ friend referral, 2$ AutoPay, 0$ community, 0$ Loyalty"How ...
Because of the large number of posts regarding phone issues and disconnects I thought I would post a list of what bands are used by the Public Mobile network. If your phone has the following bands supported you shouldn't have any issues. Hope this ...
Hello My name is Steve. Today i transferred from Bell Mobility to Public Mobile and my texting/calling are working perfectly but i can't get data to work. I am on the $40 plan that gives 4.5Gb of data. Any help would be appreciated
It's been 8 hours ,I still have both networks active.I feel like I will be charged for both.i don't understand how same number is working for both networks.usually how long does it take to completely port.i have Virgin and pm both on same number , sh...
A potential way for community members to support each other financially... Hi all, I'm informing everyone that in the last month my cost was $0 for the billing period.Why? Because many of you were gracious enough to provide my posts with rewards e.g...
Hello friends It appears that is is not that uncommon that something similar to this happens but a friend of mine was trying to buy a SIM card to set up a new line but whoever was at the boutique refused to sell him a SIM card without a plan. My fri...
Currently using the $10 month plan using my new samsung phone, and just noticed every 1 text i send it shows double the usage online in the Amount Used on the self-serve. Any clue why this is happening? I disabled permissions for sms on the phone app...
I bought $30 per month plan but the sim card is not activated yet. What to do for sim card activated?
My earlier plan was unlimited province-wide talk, unlimited international text and 1.5GB data for 90 days payment cycle, it worked well. roughly 2 months ago, I found the unlimited Canada-wide talk is same priced, so I switched my plan’s talk to unli...
need sim referral where buy
how do i get free plan
Unable to process this transaction.Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged. Same card, works one month, then not the other Forced to use recharge.c...
i have payed for a plan and i have my sim card but it says my network is locked, my phone has always been unlocked im not sure what to do
Hi all- I just signed up with PM a couple weeks ago for 1GB of data a month but I noticed self serve is reporting I've used 667MB while my iPhone's cellular data report is only at 101MB. FWIW I reset my iphone data statistics the day I switched over ...
Hello My friend is signing up today as a new customer to Public Mobile he is going to refer me.He asked me just now how to refer me I advised you need to refer me online.He asked do i just give your phone number or can I sign up at Wal Mart and still...
We're trying to call our son in Norman Wells, NWT. We have the Unlimited talk to Canada & the US, but when we try to call him it tells us we don't have a funds in our long distance plan! His phone number starts with 867. Why can't we call him on o...
