Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I signed up for autopay with credit card and when i checked credit card bill shows that reward is not applied how do i get $2 credit?
I'm trying to activate a new sim card but the web page is not loading? Any ideas?
I don't see anywhere that the actual amount billed for the previous month is shown. Payment history is a bit confusing
French forum
I currently have a returning customer promo - the email says that this promotion is not compatible with other offers. Can I use a friend's referral code with this offer without invalidating the promotion?
what's up, three times too much money withdrawn. The phone doesn't work. give me my money back please
My phone says searching for awhile and then no service.
Saw this offer on a public mobile Instagram add. When I clicked on it, I was promoted to add my email then it says to activate using that email to get the offer. I tried activating my account I have a sim, but it's still charging me $40 +tax , instea...
Hello public mobile community, I am new to public mobile and I have an iphone 8. I put in my new sim card and manually changed the APN from the cellular data network (settings —> cellular —> cellular data network ), and then restarted my phone. Am I ...
I was locked out of self serve after two attempts and I cannot reset my password. How do I reset my password now?
New customer my husband and I and I tried calling his cell and goes straight to voicemail and he tried calling my cell phone and it does the same.What is going on and how do I fix this.My husband uses his cellphone for work.
I got a phone call today from a genuinely concerned individual letting me know my phone number must be spoofed by scammers, as he called back my number looking for them, and was very apologetic. Out of curiosity, I decided to double check my PM acco...
Hi There! I'm trying to reactivate my public mobile account, which I suspended in April. It doesn't seem to want to let me do that...
Hey. When I refer a friend do we both get $10 credit or just the new friend?
hi,just got my sim from Public Mobile. How can I activate my SIM using my old number
So after two days of telling the moderators that my account was breached, I have finally proved it and in fact it was compromised. When I entered my profile after being given a password reset, someone else's name and information was present instead o...
Hey . My account says payment due before 13th June. I would like to change my plan, what is the time ?Should I change on 11th or 12th ?
Hello friends. I would like to get some details on how does top up voucher works?Is this possible to use top up voucher and still receive Autopay rewards ?
I prepay monthly but my autopay didn't go through this month. There are sufficient funds in my account. Now service is suspended.Tel: ***-***-****
yesterday morning my phone stopped working. I paid my bill got confirmation no interruption in service and now no service. Pls help
A friend (that I help with stuff like this) has a Coolpad Snap from Koodo. Telus also offers the Coolpad Snap, so I would think that it should work with Public Mobile. However it does not appear in the compatibility list. ??? It would be great to hea...
I'm trying to port my number from Virgin mobile. I followed the instructions on the self serve, but got a message that said "You entered an incorrect ESN/MEID number." How do I re-enter it? I can call and send messages from my phone, but incoming ...
My account was suspended so I paid the amount due. Now I would like to add a new plan but the site crashes every time I try.
to French forum
I can't make outgoing calls when I go to dial a number I get a message that displays "not registered on network"Haven't been able to figure it out. Any help or advice would be really appreciated. I also PM'd the moderator_team Thx in advance
Last month my refer a friend reward was still $19, but this month suddenly became $5 a month? Can you help me find out what is going on? Thank you.
Hi! I activated my Samsung S9 with Public yesterday with the 5G plan. I can make and receive calls and texts but I cannot access data. I have checked and double checked the required APN settings. Help, please and thank you!
