Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey why is there no mobile data whrw it renews on the 17 th
Hi anyone else have problems texting pics? Mine spin forever and never go through.
I tried to change plans. The system won't let me, so I tried to make a payment. The system won't let me, so I tried to register my credit card. The system won't let me, so I called my bank. My bank says they have okayed the payment or registration or...
HiI am having issues paying for my monthly plan. The debit card I am using expires in 2025 and the option only goes as far as 2024. I am hoping to get this resolved asap as my plan is due in 2 days
Dont try those shop telephone no. in Canadian Superstore Loblaw listed on official website. They wont direct you to the moble shops.
hey. i pay 40 per month which is suppossed to give me 4.5 gb of data, however, i keep running out of data after 2.5 gb any help woud be appreciated ???
Hey! So my billing cycle starts the 23/25 of the month (when my payments are due) but I am leaving the country on the 26th - I don't really want to pay for a full month to only use two days of it and I also don't want to be without a phone for a few ...
Hi all, my payment due date is not until the end of May, but now my data usage is not enough, I am thinking to change my plan now to a more data plan, but when i try to change my plan, it says my payment will not show until this coming due date, does...
Hello, We have the 40 dollar plan with unlimited talk and text with 5gb data.. the data works fine but the cell won't make/recieve a call and not texts go through.. except imessage does work.... I have removed sim and reset... turned phone on and of...
For some reason, a couple of weeks ago my account got deleted. There was nothing wrong with the payment method. I tried to set it up again and it looks like I did. The credit I had for referring someone is gone. The cancellation left me without servi...
I use a Nokia ‘dumbphone’, which I love! I purchased it unlocked, so it’s not a Public Mobile phone. Ever since I switched to Public Mobile, the time stamps on my texts are all wrong. The incoming ones are 3 hours ahead (EST) but the ones I send are...
I can't get the sign in page to load. I get the title bar "Public Mobile - Account Log In" but it just keeps spinning.
I have just transferred my number today from Koodo, where i had unlimited text prepaid plan. Now i have the $15 plan here with unlimited text and calling with the small amount of data (250mb).I turned my data off, so that i won't use it unless i abso...
Please unlock my sign in im unable to log onto my online banking.
Hi There, I have Extra Charges on my Debit Card. I don’t know the reason but this is terrible. Here are the details mentioned below:- 04/10/19 - 16.80$04/10/19 - 11.20$04/16/19 - 16.80$ So in april i have paid 44.80 $ this is too much. Also I changed...
I swapped from the 40$ plan to the 35$ plan and now I can’t call receive texts or use data my phone doesn’t work
Can't pay through credit card my account keeps saying "Unable to process this transaction. Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged." Account #1000...
I bought a new Alcatel 1 phone that was for KOODO prepaid. phone has never been used on any network. Inserted the Public Mobile sim card and phone says no sim card. Tried removing sim card and reinserting and rebooted, never worked. Checked IMei numb...
Hello, I've been fiddling with my flip phone for about 20-30 minutes it seems and cannot get the thing to receive test pictures. It's not a huge deal, I only wish to use my phone as a phone but the simple fact that I cannot get something to work as i...
@Alan_K Hello, I have a few questions so I will lay them out point form. Is there any price diffence or advantage between 30 day payment cycle and the 90 day cycle?Are there any fees for changing a BYOD plan at next 30 day or 90 day renewal date?I ha...
Hey Guys! I switched from a MAJOR network to Public Mobile. In case anyone is in doubt about the effectiveness of PB, please be assured that you are onto the best provider!
My new plan started yesterday I have 2 GB and I tried to use it today and it doesn't work.
Seeing that they are removing 3 nice plans Monday I'm hoping they put a promo on this weekend for your next month of service free or the 25$ credit for referral! I have 2 phones I'd like to switch to public mobile, I already have 3 phones with them...
Hi everyone, I often go to the US within less than 24-hour notice and need a talk/data/text plan. How long does it take for the US add-on to take effect? Also, does anyone have experience on the quality (i.e. any issues with dropped calls/slow data)...
HiJoined PM about a week ago, no problems at all.Phone calls no problem, texting no problem- just cant get data.have gone to the website suggested by other members and configured the phone APS settings correctly, turned phone off and turned back on, ...
I'm wondering about how PM will stay cheap when it is starting to be available in stores and one of the slogans on the website (is or was) that PM has no stores which helps "keep costs down". I have noticed for awhile now that the plans are pretty ch...
I tried to update my account and when it asked for my credit card information I was entering the expiration date and my card expires 2025 but the highest option on the select dates drop down box is 2024... how can we get the website updated so I can ...
I am trying to sign up my mother in law with PM. We bought the sim card at an authorized retailer. I went through the sign up process. She wants to port her number. When I clicked submit, it took a long time and then game me a "generic error" message...
My friend has a 90 day plan (12GB+3GB bonus data at 3G speed) but is not able to access his data. In his account, it says he has the plan that he has, but under "My Data and Addons" it no longer tells him the amount of data that he has and how much ...
Hi your service took a double payment from me, I'm literally screwed for accomidations if I don't get that 56$ back ASAP! pleaee do not give me the yadda bs about fortunately it'll be there next month because it's not my fault your system took doubl...
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