Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Are you able to put a Vancouver number on a phone
Help - Rarely Use Data, but shows 90% UsedAny insights appreciated.I rarely use cellular except when no wifi or when using my iPhone's GPS.So I I knew it didn't make sense when I received a text early December saying 90-95% of my data was used up. Bu...
My phone isn’t working I have the number I put in my email an I have to keep doing it
Snowbird season is upon us! Please make available a plan that offers services in both US and Canada. Or give us more roaming add-on options: perhaps a 30/60/90-day roaming option or an option allowing the 10-day roaming add-on to automatically ren...
I forgot my email and password of self serve. How can I register again
Signed my husband up this am, and used my referral code, it did give a green checkmark beside it after i completed the form. Did a bit of a search on the forum and see can be up to 72hrs for it to show up in my account, also read about a possible tex...
Can anyone please tell me how the Spoilers work?
Hi I have activated my sim on black friday sale. I got all promotional offers. Thanks to PM. Now im thinking i have too much data that i wont be using it. My question is IF I CHANGE MY PLAN (FROM 40$ TO 35$ PLAN) WILL I LOSE ALL MY OFFERS? HOW TO CHA...
I forgot my email password and my communitypassword. Ive changed my reset phone number too. I need help putting in a new email for my account and also changing my reset phone number
Hi Good Day,I'm a new user so I haven't had the service longer than 3 days at this point and I've been locked out of my account and my self serve. Is it possible for me get my passwords reset?
The tool showing phone compatibility does not indicate the Samsung Galaxy A8 submodel SM-530 as being compatible, but I thought I'd mention mine has been working perfectly fine with Public Mobile. I thought I'd mention it because I hesitated to switc...
Anyone else use this? Very much considering it.
I can’t log into my account. I tried to reset, but it told me that my answer to my security question was wrong. Then my account was locked. Then after a few hours, I tried again but still did not work. Please help
Are you able to send some of your own funds to another public mobile member if they are in need of funds for their account?
Hey guys, Me and my wife transfered to public late November when there was a sale for over 40$ get 10$ off for next 6 months.She immidiatly got the 10$ off bonus on her account, I however did not.I have read that it might take some time, so I have wa...
Hey guys, I don't have a canadian bank account yet (haven't got a job here yet so not getting one, also changing states in 3 weeks so waiting then to get a bank account so this is not a solution) and tried to pay online with my Australian account but...
I was fortunate enough to achievea Top 50% reward last month. If I check out my reward history, there were quiet a few time that I recieved Top 50% or even better. But, I've never before received a reward. How does that work?
Hi, I just found my phone number has been hijacked, many incoming calls to my cellphone and many persons message me to say my number called them all day! Please help me to solve this issue!
public mobile is gsm or cdma
How do I get some help when they seem to have cut off my data and I still have data left on self serve. I purchased the $50 plan.
Hi there, my plan has been suspended as my payment was declined when I tried to enter my visa information online. I have tried others’ suggestions such as entering my billing information in all capital letters, etc. but nothing is working. Any help w...
new card just bought today and trying to activate sons SIM and says invalid
So on the page that list the models accepted on this network I can get a phone from any other country? Example I live in Canada but can use an US phone?
I was reading on chatr their data policy is no overages, just reduced speeds after exceeding monthly data limit. Does PM also have similar policy i am trying to find more details on overages and costs associated with data overages with PM. This is wh...
Added a new credit card this morning as my previous one was lost. Account completely paid in full. Not working outside of wifi
Is there somewhere I can see where I am with badges each week or if I'm in th top 1 or 50%. I don't really understand how the community rewards work. Who wants to help me?
is it hard get community awards? ive been on here for a little while now and havnt received any :smiley
I told my brother about PM (because it rocks!) but when he went to our local Walmart (Hurontario St & Bovaird Dr in Brampton, Ontario) he was told by the employee working at the mobile kiosk that she could not sell the SIM without signing him up for ...
So my friend wants to join with two cell phones. She will use my referral code for the first phone that is obvious, can she use her referral code to sign up her second phone? How will that work? TIA.
