Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I tried to log into my account and I am locked out. How can I reset it as it won’t allow me. need assistance. thanks
I just set up my voicemail. Now when I use my cell phone and call my home land line while the phone is ringing my Public Mobile voicemail cuts in. I answer my home land line and there is no conection to cell phone. Cell phone continues in voice mail ...
Hello, I have set up an account for my son earlier today. I have followed all the steps... and everything went well. We have received the welcome letter and everything looks good.However, when I put his sim card into his phone it says "no service"....
I have a basic plan for my son $10/50m, are they calculate the income and outcome call? We got the following message when we try to make a call: " you don't have an active long distance add on" and if also unable to receive calls as well, the mail b...
I am connecting to PM with standalone android smart watches (Kospet Omnibus Pro) and they work great. What confuses me though is that they only report using 3G on my PM sim. I have an older Bell sim which also reports 3G BUT a newer Bell sim report...
My account number: xxxxxxxxxxxxxxxxMy account status : Plan ExpiredAvailable Funds: $30.00Payment Due Date (One-Time Payment): Sep 17, 2019Payment for Next Cycle: $30.00Amount Owing: $0.00Pay your amount due by 11:59PM on this day in order for your p...
My phone will not except PW, finger print or pic. Phone call will come in Please help
If I am making payments with a credit card as needed without autopay, am I able to make a payment for the exact amount I require or are there fixed increment amounts I must choose from. ie: if my account balance requires $9.50 for an add on would I b...
after adding a roaming plan, do roaming and data settings need to be turned on and apn settings changed while in the states for just texting and voice and no data plan? I am under the impression that they would just apply to data and not text or voic...
I changed my plan just now and I have data but can't make or receive phone calls. Keep getting message 'sorry... you do not have an active long distance plan'. I'm dialing a local number - is there some delay between changing plans and when it goes...
I received a text from PM today letting me know that I have received a friend referral reward. My account shows the additional $1 reduction. The confusing thing is that I haven’t referred anyone or given anyone my code. Is there any way to find ou...
The guy at Wal-Mart neglected to ask for the referral number when I just signed up, can it be applied now?
The 400 min. Intl add-on costs $15 - is this charged every month regardless of whether you use up all your minutes?Thanks!
how do I change my email address its not in the edit profile page
HAve tried various time to set up selfseve on my sons sphone. But we can not see the text veaifaction cde to be sent. He can send and recieve texts. I need to change the credit card on his auto pay. We have tried 5 different time and still no text w...
I checked the box show carrier,it is not showing any more, and my phone drops call lately, something wrong with my phone? Moto g5,thanks
I attempted to do a one time payment and continued to get the response "Unable to Process Transaction. Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged." I did...
Phone: Samsung Galaxy S7Unlocked TodayCompleted Activation TodayChecked My account Everything looks fine.Picked a new number option.Cannot make calls or send textUnder network operators I have the choice to pick Public Mobile but when selected it pro...
Hi - sorry if this is obvious - the Public Mobile UI is not! I changed plan mid-month and simply added US calling. I was charged for a full month. No problem but I would have expected credit for the portion of the month which overlapped with the "new...
Hi I got new sim card activated and also able to use the data but I am not able to make or rececive calls. Can you please help me
I am planning to switch my phone from Note 4 to Moto G7.I was wondering wether it is compatible with PM.I couldn't find it in the list.
Hi guys, i’m on a 6g/120days plan. The billing circle starts at 20Aug. I have received the free 1g data message too, don’t know if it’s already added up to my account or not. By September 9th, all my data was used! This is so weird, I don’t even know...
I have a A70 phone and the data seems to work right out of box. Nothing is configured.
Have a Samsung Galaxy J3 (2016) model J320W8. It is not specifically listed as compatible. Does anyone know for sure if it is?
Hi !I have got a new Public mobile sim and got a plan added to it from the store. The activation went on fine with the payment voucher pin and I am able to now see the network is also available. But when I start to make a call, it says "Sorry, we ca...
I go to the US for the winter. The US plan for $60. .. Can you call Canada from the US as well as US from Canada .. in anything I have read it talks about calling the US, not calling Canada from the US when I switch back to a Canada only plan in ...
Hi there, I am currently in the USA and received a text saying the following:"Public Mobile here. Welcome to USA! You can get a U.S. roaming add-on for as low as $10 for 10 days. Go to publicmobile.ca/selfserve for add-on options. If you no longer w...
Hi, After one month non usage of service with a plan of 35$ including a 10$ data add-on , I had made a payment of 75$( off 3 different 25$ voucher), my service got reestablished with a balance of 17$ owing to me. When I was willing to migrate from 3...
Hi, I would like to port my wife's number from Rogers Mobility over to my account & plan with PM. I would like to port my own number to a different provider. To my understanding, when I port my number, my PM account will automatically close. Alternat...
| User | Bravos Count |
|---|---|
| 440 | |
| 310 | |
| 221 | |
| 177 | |
| 113 | |
| 74 | |
| 74 | |
| 73 |
