Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Account is locked out. Can't change password and it never stops being locked out. Edit:. Email address redacted by will13am. Please do not post personal information in the public forum.
Good day guys ! I am having two problems, first one, when people try to call me they have to dial the area code and then my number even though is in the same city, is that normal? Local people are telling me that is not, that they should be able to d...
Ok , I have been reading this forum and I think I know what to do.I am just confirming I don't want a mistake that costs me my wife's phone #So I install the Public mobile sim Card and log her in to Public Mobile.I activate the sim card and wait for ...
So.....the bf's "new" phone a galaxy S6 edge can make and recieve calls. His "reception" is fine but the caller just gets squealing and static and the odd word can be heard in the background but is completely useless. So ive managed to get my hands o...
Hello, I have 3 account i managed for my family. I cant get into any online currently. I have tried to reset passwords. This has been going on for a couple of months now. When I try to reset password I get 'an error has occurred - security answer is ...
I was originally going to post this as a reply to another thread.. but I'm thinking it's better suited to a separate post. So, I'm going to ask a question - and it might sound a bit contrary - but I promise I'm not trying to be argumentative, I'm ju...
I have the 100 minute plan.I understand use them or lose them each month.I am considering purchasing the 500 minutes.I understand you keep those until they are used up.If I purchase the 500, can I opt out when I have reached what I think will get me ...
Ok I’ve been with public Mobile for I think about 8 months now and this whole time my data has not worked. I have tried everything people have told me on here and nothing works. I’m getting extremely frustrated at the fact that I’ve been paying for a...
Help, I have no service because Public Mobile isn't accepting my new credit card. I've tried 6 ways to Sunday typing in different combinations and it won't accept it. Keeps saying its the credit cards problem but I've used this new card on Amazon, ou...
I have 2 phones with PM. Mine and my wife's. I setup my online account, but hers is proving difficult. Getting invalid phone number or already registered which she is not. Any thoughts?
I'm curious why voicemail uses up minutes because the user is not actually talking to anyone instead hearing a message someone left the user. Voicemail should not count towards minutes. This discourages my use of voicemail, rather than checking my vo...
I can not make/received a call. No service or disabled written in the top left side on my phone. I have 3 public mobile accounts and unfortunately only my phone is not working.I already check my payments and 0 balance.
I switched over to Mobile a few weeks ago and I'm having trouble receiving and making regular cellular calls and FaceTime. When someone calls me, it seems to connect but I can't hear anything nor can the caller. Same thing happens when I try to initi...
