Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have CA-US-MX PLAN and I want to know if I can call Canada with no charges from USA or Mexico. I know I can call USA and Mexico from Canada for free, but is it also free to call Canada from USA and Mexico. Thanks
Need help. Two questions! 1. Right now I’m with Fido. I want to switch over to PM with the phone number I already have. Once I switch, do I have to call Fido to cancel my payments? Also, the whole reason I need to switch is bc I have a OnePlus 8T and...
I register as my husband his email and his password get in and it say by name no his why is that...
Hi there,I need help because when i try to sign up the system isn't accepting payment for the plan. I would appreciate the help.Thank you
Hi there - my current plan is this:$25/ MONTHHero Data 1GB (30-Day) - 3G Hero Int Text (30-Day)Hero CW Talk (30-Day)Hero Data 1GB (30-Day) - 3GNow, I've noticed there's another Canada-wide plan with 6 GB of data that only costs $23/month. It seems l...
I switched my plan to a more expensive one for my vacation in Mexico. Although I have the reception, I can't use any data. It's not working even though I resetted network settings. This plan is completely useless to me. Avoid doing the same mistake.
annoying,, Edit: PM agent manually enter my missing points. but this is not the first time. wondering why happened so much lately.
Hello all,I'm checking to see why following Samsung's latest software update I am not able to make any calls out - even though everything else is fine (i.e., sim card is fine, account is fine, no software blocks or flight mode are on, access to netwo...
There is no cell service in Peterborough and surrounding areas any one else loosing it Text messages working it says not registered on network
Hi , i recently open a new account and transferred my number to it 12hours ago. But now I can't receive or sent sms . When I send it seems that it did send but it's not delivered and if someone sends me I don't receive. I checked the message center ...
We had a foster child. We purchased a phone plan for her to allow independence. The accounts are registered to her email and her phone number. She has left our geographic region and we can't sign in to change account information. How can we remove ou...
i made an account for my boyfriend and accidentally activated the E sim on my phone, than deleted it. i now believe the IEMI for the phone number is now my phone, but i do not have the number connected to this phone no longer and i cannot log in to p...
It gives an error. “Something went wrong. Please try again later” this is been happening for the past few weeks
Hi there,The (very basic) plan that I'm on has "Hero Int Text (30-Day)" on it. I haven't had reason to use it before but family will be travelling in Europe, so I'm wanting to understand what this means now, since I'm not seeing a clear description o...
I am new. I can't activate my account and I can't log in to support.
Hi,My gf used my code a couple of months ago, she's still with Public, I did not get 1 point per month so far and I don't think she got the $10 credit either. Is there a link I can submit a ticket to Public or the agent going to read this article and...
I have tried to use the Esim feature but it says my device is not compatible when I saw that iphone14 is compatible. Im trying to DK ut another way but I don’t know where I can find the QR code for the Esim outside of trying to do it through the pm a...
@OP: did you ever get this resolved? Just ported over a family member's number from Fido earlier today (~3ish hours ago). Phone calls in/out are fine, data works as expected. But SMS (including the ones from Eversafe) are not coming in, nor going out...
Won't transfer phone number from Telus or Fido
tried activating new service with ESIM through the APP but all failed. IOS updated. not sure what's going on.
Over the past few days I've had bad reception, in Winnipeg, I've always had 5G. My phone still shows 5G but is very slow, doesn't load, videos will freeze halfway through. Not what I'm used to. Has something changed recently in Winnipeg and surroundi...
For example, if I want to travel in Asia, like China. To use Esim, it
Hi, I am new to PM, I just purchased an plan of 29/Month when I arrived at last step to chose number after choosing number it is showing subscription not activated error, if there’s any solution please help me out.
Buenas noches, me llamó un concejal para decirme que debido a los problemas que nos hemos encontrado en los últimos días, recibiremos una indemnización. Me gustaría confirmar directamente con usted si esto es cierto. Su nombre es xxxxxxxxxxxxxxxx y ...
My son was playing with my phone is there any way of retrieving the esim or so I have to buy new
I need help to get a PUK PIN so I can complete the activation
I just switched to Public Mobile. I remove my sim card since I now have esim. When I call, a message shows up and ask if I want use the remaining phone line that I have. If I don’t, the calls fail. I can’t either receive text messages. When my text ...
I figured this would be a simple service switch. I chose my plan and ordered a sim card on March 17th. I still haven't received that card, though I was charged for the plan. I was told to order a sim card from Amazon, which I did. I received the sim ...
