Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hello im borderline hulk smashing my phone right now, for the second time my bill payments was incorrect. the first time you managed to restore my account but you removed 2gb out of my data plan. I was so frustrated contacting you again only angered ...
I get a "don't have an active long distance add on" error when trying to place a local phone call
Hello, I suddenly received the message at 3:37 pm today ( April 1st, 2020) from #4800 as follows... " Hey, it's Public Mobile. We received a request to cancel your account and transfer your phone number to another carrier. If you requested the transf...
Does anyone know how fast can I expect a SIM card to be shipped given the current corona situation? Normally this wouldn't be super important but my current shipping address will only be my shipping address for the next 30 days.
At least for now. They were advertising 5 gigs for 50 per month. Now they're advertising 4 gigs for 55. Wow really?! Lol. Their rate plans have increased too... I guess since they screwed me over I have this desire to keep an eye on what they're offe...
Stay Safe!
Hi all I just set up my wife's phone..and no luck porting her number.. I gave up and am leaving her number as is. I would like to port my number I have the card but do not want to go through the head ache and find that it can not be ported cause I re...
Hi - Thinking of switching from Koodo to Public Mobile and wondering what kind of coverage there is in the east kootenays of BC?
I apologize if this is posted somewhere, but I tried searching both the Community and the main website and I couldn't find anything more recent than 2018 that shows me whether I have an option of choosing 30 or 90 day plans. For me personally, this m...
Hi all, New here in the Public Mobile world, and haven't quite yet pulled the trigger because I'm undecided on which plan I would like. I only discovered this company very recently, and I'm definitely eager to get on board but I am trying to do it th...
Hi my last payment was March 8 but I have not had any service for the past 3 days? Who can I talk to about my account? Not sure what happened?
upgraded plan same day but charged for both. Is there no a credit for the old plan?
Could someone please help me. I’ve been without service all day!! I can’t text/call or receive texts or calls. This is beyond frustrating as I use my phone for work. My bill is automatically paid so it’s not that. Please help
I received my SIM card in the mail today and the activation process went smoothly until it asked to pick my new phone number. Nothing happened for a few minutes, it kinda froze up, then I get a message to try again in 50 minutes. So an hour later my ...
https://mobilesyrup.com/2020/04/01/wi-fi-calling-dropping-calls-canada/
I reffered a friend on March 27th. My friend selected autopay. She paid 25$ for the plan and it was suspended today April 1st. She received a text from public mobile saying that her payment is due on April 1st. Then she received another text saying t...
My plan is for $25 a month and i have $7 of benefits which makes it $18 but when i check my bank statement its charging me $23. If there is tax, where i live tax is 15%, so wouldnt it still be less. 15% on $18 is $20.70 edit: when ...
Hi there..... I'm getting a lot of calls from Unknown companies to people I do not know....
have been trying for past week to make payment but unsuccessful as store are closed. also failed by calling *611 with my mobile #**********, Obvious I am too slow to follow the instruction given.Grateful if you can accept me paying by credit card thr...
I just purchased a plan and my phone wont phone out. I need help please
I want to reactivate my account I haven’t put time on it In a month and would like to and it won’t let me it says I have tried to many times to log and and I have only tried once and never changed my password
Hi, I posted several ideas since coming on-board. Nothing is reflected on the ideas posted under private statistics. Does anyone know why? Eliza5
Hi, I received a call from someone saying they were from cibc, call display also said cibc, he asked if I was (name).....I said yes, then the call was disconnected. Did I just give someone access to my phone number?? I checked the number on canada 41...
I have an LG Q6, model number LG-M703 and it is not listed under LG phones that are compatible. Can this be changed or can I just not have a plan with Public?
I see many positive comments about Umidigi phones on other forums and I've seen a few positive comments and recommendations on here as well. Just wondering what model Umidigi have people bought, and from where, and what are your impressions?
I'm a new PM user since December 2019. Everything work fine, but I realized this week, while working from home, that incoming calls count in my minutes usage even if my plan say I got Unlimited Incoming Minutes. The used amount shows 24min even if I ...
Hello, This morning I switched from Freedom Mobile to Public Mobile. However, I am not able to receive incoming calls. I have turned off and remove the SIM card but the problem isn't solved yet.I'd really appreciate your assistance in solving this pr...
