transplant phone numbers

[Finesse]

What should I do if I help my friend transplant phone numbers to public

[HALIMACS]

Hi @Finesse 

The first thing your friend may want to do (if they'd like to get their 2nd month free PLUS free 5GB of data), is sign up for the News Years promo.

Click below for link to promo page, then select "Get Offer":

Public Mobile

[LurganIeUk]

Friend needs:

a Public Mobile Sim

your referral code or mine😀

to leave existing carrier up and running 

activate PM Sim with a plan and *port number over, leaving old Sim in **phone

*if port option does not work in the “activate” process then take a PM number and then do a port request using a MOD. 

**old carrier may text you to verify that it is ok to port number. Porting out will most likely close the “port from” account. 

Put PM Sim in phone. 

[hairbag1]

@Finesse...

top of page, click Get Started..then look for the Live Chat screen.

[hTideGnow · Accepted solution]

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@Finesse wrote:

What should I do if I help my friend transplant phone numbers to public

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you meant he wants to port in his number into PM?

Does he has a line setup with PM yet?  If not, give him your referral code and ask him to setup the account first.  He can go to Walmart to have the people there help setting up and get a free SIM.  Or he can order SIM from PM directly (maybe take longer) or from Amazon (around 2 days if he has PRIME membership).  During the setup process, there is a question about porting in number.  He just have to provide the provider name, account number and name on the account

If he already on PM now (the line already active), he will need to open a ticket with Mod to help porting the number.  Open the chatbot at publicmobile.ca/chatbot and enter "port request."  This will put you in touch with the moderator team.