Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey guys, what's the cheapest way to pay for a PM plan?I've heard of a 5% off credit somewhere, is that still around? For reference, I'm in Alberta. Thanks
I activated my new PM account yesterday and requested to port my number from Virgin Mobile. I received a message from Virigin saying they had a request for the number. The data works and I can make call out but I am not receiving any incoming call. ...
Hey all, I have my account set to auto pay, but wanted to add funds to my account. I was charged tax to add funds to my account, am I going to be charged tax again when my payment goes through?
Hello for some reason I am getting emailed twice daily from the moderator team asking if everything is ok? I did not reach out to them but was asked if I needed help. I replied, no thank you for asking. Today I signed in and had 4 more messages. Is...
my friend rewards went from 52 to 23. can someone explain what may have happened?
Hi,Can I change the code that I used for my activation into my husband's code(xxxxxxx) so that he can take $1off? Edit: Referral code redacted by will13am. Posting of referral codes, seeking referrals and offering referrals in the public forum is n...
My husband received a text that he got a referral. We checked his account and we see the friend and $1 referral. What we don't see if the extra bonus for referring a friend between May 14-31st. Does that take more time ?
Is it just me or has the Bravo List been removed? Or maybe just moved? I have been wondering if it’s existence fuels competition to answer Topics quickly and answer frequently. AE_Collector
Congrats! Your email was received and is eligible for our limited time flash sale. In order to redeem the offer, activate your Public Mobile SIM card online on any plan $25/mo or higher by May 22, 2020 and get your next 30 days for $0*. *Offer availa...
Tried to login and got a wrong password message many times. Tried to reset my password and it kept crashing after I entered my security question answer.I'm afraid my account might have been hacked and can't do anything about it.Very frustrating. I kn...
Hi, my phone won't accept new sim cards, it asks me for PUK every time and I have tried 2 different active sims from different providers. The PUK's I got from the pmobile mods here don't work. My public mobile sim works on other phones without asking...
My email address is xxxxxxxxxxxxx.I tried to login, but got a failure,tried to reset my password, got another failure. Please help. Thanks,
Hey, everyone, is self serve to working for you I have my account my wife and my moms all say password not working. My web browser remembers the passwords so it is not a browser issue, all cache history etc and even tried on incognito. EDIT: ALL GO...
I recently switched to the 3GB + call and text promo, but ever since I switched, I can't send or receive calls. At first, it was both my texting and calling that wasn't working. But after contacting the moderator team, they got the text resolved, bu...
I have two public mobile sim cards purchased online two weeks ago. one shows it's public mobile the other is dead. how do I get a replacement sim card?
I pay for GB add ons and it never tops me up but always takes my money
I was wondering how the international long distance (400 mons for $15) works.Does it expire after 30 days, or is it valid until it is used up, regardless how long it takes?Thanks in advance for your help
I have a Nokia 3310 3G. When I used my Fizz SIM card, I was able to access the internet on my phone.Now that I am with Public Mobile, I can't access my internet, nor receive any MMS.Anyone know why this is happening? I did not change any of my phone ...
I have moved to NB while ago but kept my phone number from Ontario. I remember that I changed my region when I moved to the new province. But some of my friends in NB that do not have Canada wide plan say that they are charged when they call me. How ...
Hi,I am unable to reactivate my current plan I have tried many times to reactivate my plan but i am still unable.Can you please help me with this problem.I am on auto pay.
Hi,I want to make a conference with friends (up to 5). Can I do that using PM ?
I have earned $1.00 in rewards but I am still being charged full price for my plan, am I doing something wrong i.e. applying the reward to my account?
HiI recently referred a friend while Public Mobile ran this promotion: Bonus $2 off every month with AutoPay Reward$10 credit for both when referring a friend + $1 off every 30 days as long as they stay active My friend received his S10 credit and ...
It has been a week now since we tried to reset passwords to get access to the accounts associated w/ my kid's cell numbers. All I want to do is update the credit card on the accounts. Easy peasy right? Well, it's been close to a week now and we are g...
i am trying to activate the simcard but not working and my plan is active and the simcard says no service its a iphone se
recently i have downgrade my plan form a $35 to $25, I don't know why i didn't get the refer friend reward, when i pay my phone bill i should have 2 reward one is the auto pay and one is the refer reward. I need some help thank you.
Hi guysMy current provider cannot accept verification codes from my broker. Anybody already subscribed to Public willing to help me by receiving a code? One time only exsercise before i switch from Freedom. I know is long shot and just in case.
Does Freedom Mobile's Pixel 2 work on the Public Mobile Network? I'm having difficulty finding the frequency of this phone and Freedom's network to compare it to Public mobile's.
Hi, currently my account has refer friend reward points if i change plan/downgrade will i still keep my reward?
I'm trying to set up data usage on my iPhone I'm able to enter the APN but Im not seeing the other fields like MMSC
