Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I made a mistake when setting up and porting my number!. Is there anyway to talk to someone to help me??? All I get is the Simon computer! VERY FRUSTRATING!. I am thinking I made a huge mistake by moving to PUBLIC..!!!! I have raised the "TICKET" ide...
Please help! I am locked out of my account and it wont accept my email, for a password rest.
My plan is renewal 25 dollar month but credit card charge 25.52 so may month charge is more no debit of auto payment 2 dollar no refer friend debit. Now I am thinking with customer support public mobile is not good as compared to Lucy mobile or chart...
Hi, I apologize if I am doing this incorrectly but I don't have a lot of experience with forums. I was wondering if a moderator or whoever has authority to look at my request to step in and assist. I am currently on the $60 8.5 GB plan with 2 GB of U...
Hi Team, I have tried port my Public number to another service provider, however I have cancelled porting as well other service provider account as well.Now, my account is locked, neither I can recharge with a voucher nor login to portal. Please assi...
Hi my name is ********** and I have 4 phone number ***********************************. I supposed to get discount this month but I didn't. Also, if you can add all phone in one bill under one email*****************@gmail.com. It will be easy for m...
I wanted to buy sim card online. Then I got that ZIP code does not match billing address. I tried many times. When I looked my bank acount, money Withdrawn from my account twice. How can I cancel one of them?
Someone else is using my new phone number on their iMessage and responding to my friends. I can't receive any messages from my friends with iPhones.I'm and Android user btw.Does anyone know how to fix this?
Have an account. Wish to activate a sim for my wife. She uses my email address and hasn't one of her own. How do I bypass the what is your email address if she hasn't one.
I just activated my phone. I can call out. But not receiving incoming calls. Please help
Hi - I followed directions signing with PM. I have an existing account and number with Koodo and upon set up it stated I had to create a new number then request to have ported. How do I do that now? Thank you
I bought a new phone and the SIM card I needed was a micro SIM card. I bought a new public mobile SIM card but am having trouble figuring out how to activate my new SIM card so that I can keep my old phone number.
I am out of data and trying to top but I can't seem to renew my plan now.
I have a Samsung Galaxy A20 and live close to us border. Since a week I have been roaming on AT&T towers. I need to reboot my phone to place calls or texts. No matter the setting I try, it keeps on roaming. Can anyone help?
This is on behalf of my sister new flip phone. She can call us okey BUT long distance charge is applied when we answer her call. Please fix! Her phone# what can’t we call you?Please give us your # to call.Thanks.
I am a new user of Public Mobile and I am attempting to activate my new sim card. During the activation process, I received an error message stating that my email address can not be accepted. My email address is Gmail and I have never registered with...
The activation process cancelled my previous account and then left me with NO SERVICE and a support message that says to wait 48 hours. This is unacceptable.
I have referred two more people to public mobile but I haven't got 10$ referral credit ..any help would be appreciated regarding it
My previous Visa card was expired and I cannot get my new one to process to make my payments , would love some help . Thanks
hello, i am trying to activate the new SIM i received. I went ahead with the steps but upon review found the address was wrongly entered so went back to the previous screen and corrected it, but now i receive a SIM invalid error so stuck. The first t...
1. I enrolled my email between may 5 and May 7 for the 30 day free promotional offer if activated before May 22nd. i ordered the Sim on May 13th and received it on May 30 and activated it today (June 1st). In the community page, they asked me to try ...
i have my plan to renew on the 3rd day of each month & set-up with auto-pay. why did u change renewal date on me public mobile? How much cash money do i have accumilated on my account from rewards?
Public seems to have a 5$ Discount on online orders for SIM cards for a limited time. It shows it on the front page here. This started right after the free 3GB Addon. They seem to be pushing a lot of small deals lately. Hopefully SIM cards stay at ...
I am not getting internet or Public Mobilen network when ever I'm away from the place I'm renting. I had this problem before and I called the place where I bought the phone and he guide me to the settings APN and typed the information Name Public Mob...
it says I an locked out to contact public mobile. how do i fix this?
On May 25 paid my top up. Now service is suspended. Need to talk to a customer service person. I am not impressed with this service.
Lounge topic
When it comes to making simple payment issues I am pissed off with using Public Mobile because it always seem so confusing and glitchy with their site. My payment is due on June 1st and just few days ago i went and updated my new credit card info. ...
