Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've been messaging the moderators for days now and whilst service has been excellent for the past few years, this is driving me nuts. First of all, I had a SIM card that I tried to change the number for. It kept giving me a "failed" message on the a...
how do i update my email, every time i try it's the email is linked but i can't acess the self serve
Hi! I signed up before august 31 to get a free month of any plan free, but received no confirmation or anything and then was charged for this month.
Hi! I bought my SIM card around 2 weeks ago and I have had no issues with it until now. On random, my iPhone will say "No SIM card Installed" when my SIM card is in the tray. I have to remove the tray and put it back in again for it to work.
I need to port on PM from Chatr... I checked, but my Samsung galaxy A10s is not part of the list of compatible mobiles mentioned on website. Can someone confirm if my Samsung galaxy A10s model number SM-A107M is compatible or not??
just got a new sim with a new number but people keep calling me i dont know who they are or why they are calling
Hello, I just ordered a sim card and I just realized the mailing address I put down was not the right one. Is there a way to change it? It already shipped. If I can't change it will I have another chance to ship it to the right address? Thank you
I loaded my phone with another $50 and now I have no internet access
just switched to public mobile live on Canada/USA border and phone will only connect to USA not public mobile in Canada. Have tried turning off automatic connection, network and still thinks I am in USA.
Bill payment
I am an account holder from last year and trying to re active my SIM card with another plan, but system cannot find my account and also 19 digit SIM number does not exist. Do I need to buy a new SIM ?
Okay - I signed my son up last night and spent 4 hours trying to figure his phone out, with Bell and Apple - there is nothing wrong with his iPhone - it works when I switch out my SIM and place in his phone. It pulls my provider up w/o any issues - ...
hi everybody!I decided to migrate to PM now, but can't find a proper plan for my needs. I need around 200 mins of voice every month, and no data is needed.So, the $15 plan could be fine for me but only 100 minutes available here;the next one, for $25...
I am having issues switching from Rogers to Public Mobile. I was told I need to privately message a moderator in order to confirm my Rogers account number and iPhone IEMI number. I have no idea how to do this and Simon is not helpful. Can a moderator...
If I can't remember my PIN and am told by a moderator that it is incorrect, how do I find out what my pin is, or change it?
Hi there, My number was ported to Public Mobile from my original provider by somebody else and it took one long day to get it back. What I really want to know is how this was possible to happen, how someone got my information, what the process and s...
Not getting calls in but, can call out, 2nd week was able to set up public voice mail. first 2 weeks all calls went to Virgin voice mail (no longer had access to Virgin voice mail) and able to texted and receive texts , only seems if they are on my ...
I'm having an issue with changing my plan. When I click change plan in overview, I get no plans to select from (picture 1 below). If I click try out more options, I get an error page (picture 2 below) and if I click plans and add-ons I get an error s...
Hello, I am sure this has been asked may times now. I have a LGQ6.. Newly signed up ( a week ago) to public mobile.. I have had no issues with anything.. Went to send picture message text today, It did not send. I have unlimitied text and picture me...
I have no service for a few days now, bill is all up to date. How can I change my contact email address on my Public Mobile account? The one i signed up with is old and I cannot log into that email anymore.
duplicate
| User | Bravos Count |
|---|---|
| 303 | |
| 288 | |
| 213 | |
| 119 | |
| 98 | |
| 89 | |
| 85 | |
| 82 |
