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Forum Posts

No SIM

My SIM card is inserted into my iphone but for some reason it shows up as "No SIM" On top of that, terrible terrible service when I called in to get help. This woman directly hung up on me after being asked to repeat what she was saying. Hoping to ge...

hua by Good Citizen / Bon Citoyen
  • 1131 Views
  • 10 replies
  • 0 Bravos

Resolved! What if...then what...?

Hello All, I just have a thought. If say June 2017, I suddenly hit the jackpot, win big time and decide to avoid the rigid Canadian winter for good, and retire to the Cook islands in the south seas...then how do I go about terminating my plan with Pu...

Neil-qiuyi by Great Neighbour / Super Voisin
  • 657 Views
  • 6 replies
  • 0 Bravos

My plan did not change

I changed my play to 90 day 12G new plan from 90 days 6G, on Nov 11, and make it effective today. However, it did nothing change. plase confirm!

kevin1 by Good Citizen / Bon Citoyen
  • 398 Views
  • 3 replies
  • 0 Bravos

AWFUL customer service.

I have been waiting since thrusday to get my proper service. I cannot receive incoming calls on my PM network and I cannot receive texts on my Wind network. I'm stuck in the middle of no where. Where are all the MODS?? Why our issues not being resolv...

Leena_sachdev by Good Citizen / Bon Citoyen
  • 1209 Views
  • 16 replies
  • 2 Bravos

Live in Calgary, choosing a number in Canmore?

Hi, I live in Calgary, but there's no area code 403 available when I'm doing a search. If I choose my local city as Canmore, I notice there are a lots more options for area code 403. Would it be fine if I choose my local city as Canmore and get a 403...

Yuubah by Great Neighbour / Super Voisin
  • 535 Views
  • 6 replies
  • 0 Bravos

Vacation plan or hold my number help needed

Hi pm members,I am planning to switch my another number from Rogers to pm.I would like to switch pm now.Is there a vacation plan or hold my number active.I chooses the 90 days with no text or data and no calling.Its not letting me to proceed. Without...

prasprime by Great Citizen / Super Citoyen
  • 745 Views
  • 6 replies
  • 0 Bravos

What happens when you cap your data?

I'm curious, and haven't been able to find the answer! If I have 6GB over 3 months, is it breaking it down in to 2gb/month or can you use the data as you wish for the next 90 days? Once you hit your data cap, what happens? On Telus, you get charged o...

jdodd1079 by Great Citizen / Super Citoyen
  • 1054 Views
  • 4 replies
  • 0 Bravos

How long Do I need to wait to get ported?

Hi All, Anybody is experiecning the same problem? I have been trying to port my number to PM mobile since 11th of November.After a long wait, finally Mod @Shazia_K responded to my direct message last tuesday saying that the porting process will take ...

selvia_foeng by Good Citizen / Bon Citoyen
  • 957 Views
  • 21 replies
  • 0 Bravos

3RD day without a response - No text or incoming calls

I activated my pm sim card on Nov 18th (Fido -> public mobile), but i am unable to send or recieve text messages and incoming calls. Data and outgoing calls work fine. Ive personal messaged the mods and tweeted out to pm so far no one has gotten back...

dyxlm by Good Citizen / Bon Citoyen
  • 274 Views
  • 2 replies
  • 0 Bravos

Resolved! SIM Expiry

I'm travelling back and forth to Canada quite often. Will be staying for about a month or more on each trip. Trips will be 1-6 months apart.I'm not too worried about my number changing. Just wondering if the SIM will deactivate or expire forcing me t...

drntcm by Great Neighbour / Super Voisin
  • 1843 Views
  • 11 replies
  • 0 Bravos

porting issuses

After porting my number from Wind Mobile, I am not receiving any incoming calls, although I got a text saying that porting was successfully completed. Yes, I did the usual reboot the phone etc, etc, etc. I noticed that in my account under usage detai...

kltt by Good Citizen / Bon Citoyen
  • 424 Views
  • 4 replies
  • 1 Bravos

Port issue

Hi, I activated my pm sim card last night. I am now able to make outgoing calls and send outgoing text messages, also the data seems to work nicely.Unfortunately, I not able to receive either incoming texts or calls. Please let me know what I can do ...

Maharg15 by Good Citizen / Bon Citoyen
  • 543 Views
  • 13 replies
  • 0 Bravos

Lets hope all of us get the fall promo $120 special....

It seem like a lot of us are all getting same problem. Lets hope all of us can get the fall promo $120 special by the end of the day. I think public mobile is being flooded with request since today is the last day of the promo. I am part of that grou...

Need help in adjusting the data plan

Hi there, I activated my SIM card couple days ago and I picked the wrong data option by mistake. I was meant to take advantage of the special fall promotion with 12GB data for 3 months period, but I picked the 6GB data by miskate. Could someone pleas...

angkmk by Great Neighbour / Super Voisin
  • 375 Views
  • 2 replies
  • 0 Bravos

Referral redepmtion?

I referred three people to PM and I see my bonsuses on my self login overview page. But after i click the my rewards button and scroll all the way to the bottom, the banner shows $0 under "refer a friend". Is this normal for everyone?

Simon4s by Good Citizen / Bon Citoyen
  • 328 Views
  • 5 replies
  • 0 Bravos

[Account Activation Issue. 404 Dr.Strange not found]

"Public Mobile, I have come to bargain. Its just you and me now. You charged my credit card. Technically makes you my prisoner." - Dr.Strange ------------------------------------------------------------------- Hello everyone, Let me start off by sayi...

IbbyK by Good Citizen / Bon Citoyen
  • 681 Views
  • 7 replies
  • 2 Bravos

PLEASE MODS, post a update PLEASE

It would really be appreciated if a moderator, could please post a update on whats going on with failed activatiions, I have been waiting 4 days now for a reply, my credit card has been charged, but cant access webpage, cant use phone, porting is in ...

seltaeb1956 by Good Citizen / Bon Citoyen
  • 1057 Views
  • 4 replies
  • 3 Bravos

Plan Change Didn't Take Affect on Renewal

Hey there,I had set a future dated plan change for yesterday to the 12GB for $120 and on auto renewal it didn't switch over and kept the same 6GB plan. This happened the last time I had a change on renewal and someone from the forum and was nice enou...

Wibbly by Good Citizen / Bon Citoyen
  • 358 Views
  • 3 replies
  • 0 Bravos

Porting problems...

So both my sister and father have activated their SIM cards on Public Mobile last Thursday (17th)Both are having the same issue with 'partial port'They both can make calls but CAN'T Receive calls....I have messaged multiple MODs with the proper infor...

Antiloop by Good Citizen / Bon Citoyen
  • 618 Views
  • 2 replies
  • 0 Bravos

Speed Test

So I did I little testing and moved around the city and my speed are better now.35-40mpbs and 25down.I'm

jgorman by Great Citizen / Super Citoyen
  • 892 Views
  • 4 replies
  • 4 Bravos

Public Mobile App?

Does anyone know if there is a Public Mobile app being developed, and if so, when would it be available? I would say so far that is the one of the few advantages of the competitors over PM. Would love to have an app!

Titanmowgli by Good Citizen / Bon Citoyen
  • 972 Views
  • 6 replies
  • 1 Bravos

Porting Issue With Virgin Mobile

I have tried to port a number from Virgin Mobile without any success. I entered my VM account number, my alternate phone. At VM, my account was shared with someone else and I think he is the primary account owner there. So in the authorization name f...

chipbug by Great Neighbour / Super Voisin
  • 360 Views
  • 1 replies
  • 0 Bravos

Black Friday / Cyber Monday 2016

With the 90 day plan expiring, it would be tough to top this plan. What can we expect for Black Friday / Cyber Monday? Half price ROAMing add ons? Double minutes ROAMing? Suggestions?

Gee by Great Citizen / Super Citoyen
  • 971 Views
  • 11 replies
  • 2 Bravos