Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How do I find out why activation failed?
I received a notification that I used up all my data. I thought it was strange that it was used up so quickly so I logged into my account and added up all the MB's under usage, and turns out I only used 11 GB of the 13 GB I got this month. That's onl...
I have been using my Samsung cell in Mexico for 6 months. Now I am back in Canada and ordered and registered your SIM card. I replaced the card in my cell and it is nor working. I don't know what I am doing wrong. Thank youHave a great day
My SIM IS LOCKED I NEED VODE PUK PLEASE CAN U HELP ME
"Jun 05 2022Points-Back0.25 pts"anything change? I have paid $15 this month.
Same thing happened to me. My sim card got locked twice I couldn't retrieve my account cause my phone wasn't working. I hate public mobile never again. Switching to chatr.
How is this ok to have my business compromised twice since Christmas 2021? Lost revenue, a Christmas alone, Boxing Day is my oldest daughters birthday MISSED, and lost loyal customers as I went almost 2 weeks with no phone due to line 2 on the addre...
Need a agent
Hi, Kindly refund my last amount charged for 20$ with tax 22$ it was charged wrongly. I can't use US roaming international min. Moreover the network is pathetic. Data is so less and so costly in public. Extremely unhappy with services.
My SIM card is not working,I don’t have service since yesterday?
Can I get the referral bonus even after I’ve just set my account hours ago?
Hi there! just registered using my mom's referral code where she had an offer for $5 off for the next 5 months for any one signing up before midnite on 6\6\2022 but when I signed up, the note on the bottom of the page stated that there will be $10 ap...
Somehow my saved password is corrupted (guessing). I cannot login. However I can get into the Community with the same password (go figure).I've been in contact with moderator whose been very helpful and suggested I try using Incognito Mode on Google ...
Hi,My plan is Canada wide. Why was I charged $4.20, $5.25 and $9.45 on Apr 17, 19 and May 1 respectively?Thank youPaul
On May 31, 2022 I ported both my grandchildren's phone numbers from Virgin to Public Mobile. The phones are working fine, but the Virgin account didn't get cancelled. When I contacted Virgin they told me to contact Public Mobile, that it was their er...
Hi I just added add on to get 750mins calling to pakistan and India but I n not sure whether it's added or not
I got a $15/month plan for my Samsung Rugby III flip phone about 2 months ago, and can make calls, as well as make and receive texts, but I can't receive any calls.
I bot $15 basic plan with new phone numbe
I would like to know what day to expect my SIM card
I have an account and phone…just bought a new phone…do I use the present SIM card…what if the wrong size?
I have lost all my passwords and when trying to sign in to change my daughters account I got locked out. The answers to the security questions didn’t weren’t right either!
I just jointed PM, the activation was on June 1, 2022. So far I can only receive messages from PM, 611.I have following problems:1. all incoming calls directly go to voice mail, cannot receive incoming messages other than PM2. outgoing message say "w...
USA roaming not working
Hello, My plan comes with 1 GB data and for some reasons my mobile data is not working even though I still have all the 1 GB data still available to use. I put my SIM card into different phone but it still would not work. Phone calls and everything ...
Does anyone know how this promo is supposed to work? A friend signed up using my referral code and I just received notification that I received a reward, but it is the standard $1/month. The email promo made it sound like the promo would be applied...
After muliple times of setting it up my voicemail still wont work
