Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
My husband, Ashish Jha, has passed away. While reviewing his credit card transactions, I noticed payments to Public Mobile.I believe his phone number may have been ###-###-####, but I am not certain. His credit card is now frozen, and I would like t...
Hey everyone,So I have been using a Nothing Phone 1 for the last 4+ years on Public Mobile. VoLTE works, I have had no issues with compatibility. When I enter the IMEI of this phone into the compatibility checker, of course it says that it is not com...
3 days ago I transfered my number from ROGERS to Public mobile. the message I got the transfer was successful and I will be advised when the transfer has been completed. 3 DAYS AND NOT A WORD FROM PM. I HAVE BEEN BATTELING FOR 2 WEEKS TO GET THIS FAR...
This is great. I know I'm Necroing an old thread but this was my exact issue... Weird that "reset to default" doesn't give correct settings for MMS. It was some random IP for the MMS proxy and port 80 for the default.
Yesterday, my phone plan was going to renew, but it didn't take the payment. I tried different credit cards, but it seems the payment processing system is down. Can anyone get this fixed? I don't have service until I can pay.Thanks!!
hi Community , I am writing to ask if I can subscribe a plan for only 1 or 2 months. it is a plan for my mother. I do not have a Public Mobile account myself. Mine is a Telus account. I ask them but the terms and plan is not what I want. The agent...
I tried switching my phone number from bell to public mobile, while doing that i entered wrong emie number now the internet is working from public mobile and all the services are working of bell. I am trying to reach out again and again but I am unab...
I activated a new PM account with a new number yesterday. Then I initiated a port of my number from Koodo Mobile Prepaid via chat (which is required for Koodo Prepaid). They've indicated it will take 4-5 days!! Koodo has ended service and closed my a...
Hello, I have a 50 GB US Canada plan, but it does not seem to be working in the United States today. I have made sure data Roaming is turned on, voice and SMS is working, I have Power cycled the phone. It is an iPhone. any advice?
Does anybody have a freaking answer for this issue?? because it just started randomly for me too I cannot send or receive voice calls on either my Public Mobile eSIM or on my Telus mobile eSIM now as well. My phone is rendered essentially useless at ...
We got atext saying in March we would have to change our phone, i've done that, then you said we could get a plan for $25 thru telus. is that still true?
Bought both Data for $20, Talk text for $16 in USA. Talk/text worked but Data did not (happened twice in June and in September) Im very very frustrated
I have connection problems whenever it's overcast/rainy, but it seems to be specific to landlines. I can call other cell phones and the call will connect, but if I call a landline, it goes directly to their voicemail. Are there settings I can change ...
Adding another data point from October 9, 2026. I'm on Public Mobile with an iPhone 17 Pro running iOS 27. My tests are with calls to a dot in the ChatGPT app, rather than regular ChatGPT Voice.After rebooting my dot, I tested:- Wi-Fi: call connects....
How does one unblock the usage history block?Have tried two internet browsers and the ability to download usage history is still blocked for some unknown and unexplained reason. Everything else seems to be working, except Public Mobile account infor...
Hello, I'm getting a lot of conflicting information in this topic. Does anyone actually have a ZTE Cymbal 2 working on VoLTE at the moment? I believe the reason it was working before would be that the 3G towers were still operational at the time. But...
Hello, Need to change the credit card details on my wife's account as the validity date has expired. How can I get the payment registered to her phone? Thanks.
