Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This is the most glitchy and difficult support system I have ever experienced.My problem is that I was attempting back in January on the 24 to sign on to Public Mobile for myself and my wife at a cost of 22.40 for each of us. We never eventually acti...
I ordered a SIM from public mobile but received a Koodo SIM that says not valid during activation
Hey all I haven't posted in a while but I have an unlimited plan and that I just feel so much more comfortable when I have that little bit of data I'm just in case Basically I'm just making a suggestion and ask him for your support like that they wou...
Hey, I'm having trouble because my Samsung S10 is not able to call or receive any calls. I have unlimited minutes so I'm not sure what the problem is.
I switched my phone number a few months ago. My profile is updated to reflect my new phone number and the old one has been removed. When I try to log in to my account, I'm prompted to receive a text to the old number. I see other posts in relation to...
Can you send it to me as well. Having the same porting issue
Good Morning, My aunt who in her mid eighties lost her credit card and by the time she received her replacement card, she had missed her last payment. She approved my access to her account because she is not very techie. I’ve been trying to sign in...
Hello,I'd love to be referred and get $10 off. Give me your code and we both save. Thanks all and have a fantastic week.
My payment. Didn’t go through because I didn’t have the funds in my account because I forgot to transfer money. Now I have no phone service and when I go on the app and the website it’s not showing that my service is suspended so there’s no place whe...
my phone won't call out, it rings once and cuts off other functions seem normal
Could you please send me the number as well? It is not working for me either.
Hi. I need to give a little back story before I get to the actual question.So Im abroad right now because of family matters and need to stay here for quit a lot more. My Public mobile account is on-hold right now, because when I left I didnt know tha...
I get an error every time when I try to call my bank support or other toll free numbers.
Hi, I switched to Public Mobile 3 days ago from Rogers. My outgoing calls and data work fine, but I cannot receive incoming calls or SMS — all calls go directly to voicemail. I also cannot log into my account because SMS verification codes are not ar...
All of a sudden I can’t recieve or send calls or texts
Just renewed my credit card information and bought a plan on a monthly subscription, but nothing’s happened
I’ve been with Public Mobile for over a year at $45/month. I’ve just noticed that:1. New subscribers can get a comparable plan for $35/month2. My exact current plan is now being offered to new customers for $40I’m being charged more than new customer...
How do I set up or transfer my eSIM and phone number from my old phone to my new phone?
I ordered one new SIM card for $10.50 yesterday. The AI Bot had stated that there was an issue with the transaction payment did not go through and to try again. That's how 4 or 5 SIM cards were ordered Please do not bill me for 5 SIM cards. Please do...
hi, I was planning to suspend my sim for 1 month as I am going out of country and dont want to pay for the time I am away. But, I cant find the option for autopay to turn it off under the payment section. can anyone tell me, what to do?Thank you
Hi,I can no longer send or receive phone calls, however I can get texts, they do seem delayed though.Samsung gal 9, I've tried power cycling, reregistering to the Public network, checked all the settings I can, also *#*#4636#*#* but nothing happens. ...
I cant finish my transfer from telus
Transferred from Rogers a week ago and cannot receive texts and call are going to the Rogers voicemail. Trying to get help, but verification code is being sent by test, and texts are not being received. Where to go from here?
I have requested phone number transfers. I got a message from other carrier and i types yes and nothing! Set everything up for my fiance and he didn't even get a message from other carrier to type yes! I contacted my service provider and they see the...
I would like to know how to get access to a plan like my daughter for $26 for 20 Gigs that uses 4GMine is not the best currently at $35 for 2Gigs that has a 3G connection mine is Such an old promo. She got an offer sent to her a few months ago.I wou...
As mentioned - I have no service (internet, texts or calls) on my phone. I went to log into the online account and it says "unauthorized" for security reasons. Please help!
Anyone know why there is no service in Southern manitoba?
How do I submit a ticket? my flip phone won't work on the PUBLIC MOBILE network therefore eSIM not activated. How to cancel monthly plan with eSIM and seek reimbursement ? How do I reach cu
