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Preventin 2 factor verification

Shoe47
Great Neighbour / Super Voisin

My wife and I are both having issues with TD bank login on our  computers.  To login to our TD accounts on our computer the bank sends a verification request to our PM phone number.  It doesn't seem to come through as needed.  Is this a PM issue or a TD issue.  I did talk to TD when my account was locked, for security purposes, and it has worked off and on over the weekend but again to day no verification is sent to my phone.  Just wondering before we head to the bank to ask what's going on.

Thanks for any response to this

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Shoe47 

how long you joined?  2FA code from bank might not work immediately after you join if you have ported in the number.  It might take as many as a week for all 2FA to come