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Resolved! Phone number registry

Hi All, I was wondering if there is a possibility to check what phone numbers are available in the registry that I could use as my second phone line. Thanks

unsub2this by Good Citizen / Bon Citoyen
  • 125 Views
  • 11 replies
  • 0 Bravos

Resolved! Payment

I would like to put a new credit card on my account and can't figure out how to do that

Apapobidikwe by Great Neighbour / Super Voisin
  • 56 Views
  • 3 replies
  • 0 Bravos

Resolved! Refund

How do I get a refund if I was charged twice on my credit card? 

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Resolved! Instant top up

I want to top up my data but can’t seem to find the option for it. I don’t wanna be stranded while driving .

dorisvill by Great Neighbour / Super Voisin
  • 94 Views
  • 3 replies
  • 0 Bravos

Resolved! can't get my email verification due to server error

I need to login to one of my account set for my kid to check payment issue. I tried to login to the account but it asked me to get verification code to my email but my email server has problem at the moment. How can I access the account to solve the ...

Lucyum by Great Neighbour / Super Voisin
  • 66 Views
  • 3 replies
  • 0 Bravos

Resolved! sms rebate

Just receceived a sms from "telus" with a link for an e-transfer for a debate.Is this a scam?Read it but did not use the link.

CB51 by Great Neighbour / Super Voisin
  • 81 Views
  • 3 replies
  • 1 Bravos

Resolved! account suspended

i was outside of the country now i will return I'm inquiring regarding my account it was suspended temporarily I hope, soCan you please confirm whether is temporarily suspended or not? in order to avoid useless paying thank you for your help in advan...

fetadien by Great Neighbour / Super Voisin
  • 574 Views
  • 6 replies
  • 0 Bravos

Resolved! Visiting the USA.

Hello, if I am down in the US, can I receive text messages? Imessage on wifi I know will come to me but what about incoming from an Android for example? My plan says unlimited international texts, but that from Canada anywhere else and not from the U...

hz9tk7 by Great Neighbour / Super Voisin
  • 112 Views
  • 2 replies
  • 0 Bravos

Resolved! $30 preowned phone credit

Doesn't look like I got my $30 phone credit from June. I used the same email to purchase as my account email.

thetoope by Great Neighbour / Super Voisin
  • 100 Views
  • 3 replies
  • 0 Bravos

Resolved! Switch to pm

Help: I am going to help my friend switch her phone to PM online as unfortunately no store s doing this anymore in here.So, what informations should I have about my friend? And steps? I am nervous

Lehaha by Great Citizen / Super Citoyen
  • 190 Views
  • 11 replies
  • 2 Bravos

Resolved! Overcharged Account/Communication

I have tried to submit a ticket to have an agent check on overcharged autopay. The process requires login to the community account - when I login, it returns an error message. The frustration must be obvious - this message is being sent from the comm...

9440310 by Great Neighbour / Super Voisin
  • 109 Views
  • 4 replies
  • 0 Bravos

Resolved! I would like to activate my number

I would like to activate my phone number but unfortunately, it’s been a while and now it’s not allowing me to go to my account or get a ticket. what should I do?

Warda by Good Citizen / Bon Citoyen
  • 92 Views
  • 9 replies
  • 0 Bravos

Resolved! Phone returns

I need to return this phone but I do not have the order number so I cannot submit a ticketi am at my

KeithHehn by Good Citizen / Bon Citoyen
  • 92 Views
  • 2 replies
  • 0 Bravos

Resolved! Need help re routing my number

Today I switched from Public Mobile to Freedom Mobile. It says I cannot switch the number because there is an issue with my Public Mobile account. I need my old number released immediately to Freedom from Public Mobile. Thanks

taram123456 by Great Neighbour / Super Voisin
  • 83 Views
  • 2 replies
  • 0 Bravos

Resolved! Changing credit cards

I would like to pay with my Visa card instead of my Master card. Is that possible and how do I do that? Thank you

saskatoon50 by Great Neighbour / Super Voisin
  • 118 Views
  • 2 replies
  • 0 Bravos

Resolved! us roaming not working

paid for us network and data add ons the data works intermittently the cellular network will not connect at all unless i am connected to a wifi network how do i fix it edit: roaming is on. i am using signal messenger. phone is an android j3

omnideuce by Good Citizen / Bon Citoyen
  • 215 Views
  • 13 replies
  • 0 Bravos

My account

Not able to log into my account keeps popping up with this page is no longer available

agartner2496 by Great Neighbour / Super Voisin
  • 504 Views
  • 5 replies
  • 0 Bravos

Resolved! Updating address

I'm trying to change the mailing address for my kids as follows: xxxxxxxxHamilton ON Lxx 0xx But it's persistently adding Stoney creek in the 2nd address field. I tried to remove it, but to no avail. Thanks Edit by Dunkman: removed personal informati...

ikrakhoy by Great Neighbour / Super Voisin
  • 77 Views
  • 2 replies
  • 0 Bravos

Resolved! Rewards

If I change my plan, downgrade it, will I lost my rewards

johnnycake by Good Citizen / Bon Citoyen
  • 120 Views
  • 4 replies
  • 0 Bravos

Resolved! Expired Credit Card and U.S data issue

Hi everyone, I have 2 issues 1) My credit card recently expired and I updated the information a week ago and saved it. Today I got a message saying that my service has expired. I promptly paid it even though PM's system should have charged my new cre...

pmuser1807 by Good Citizen / Bon Citoyen
  • 82 Views
  • 5 replies
  • 0 Bravos

auto pay not working

i'm auto pay using my credit card but i recieve msg. that i need to pay my outstanding balance my card is not maximized and not expire

Wondering_why by Great Neighbour / Super Voisin
  • 110 Views
  • 3 replies
  • 0 Bravos

Disabling VoiceMail

I was reading in another posting that I can disable voicemail by dialing *004*8080000000# Is this only for Public Mobile or will it also work for Koodo?

FlutteringBy by Good Citizen / Bon Citoyen
  • 216 Views
  • 10 replies
  • 0 Bravos

Resolved! Free calls to Iran

Does public mobile has the option for customers to call Iran for free like other providers?

1328 by Good Citizen / Bon Citoyen
  • 80 Views
  • 3 replies
  • 0 Bravos

Phone not working

Why does my phone not recieve incoming calls sometimes and my text messages sometimes wont send out

condambroso by Great Neighbour / Super Voisin
  • 57 Views
  • 3 replies
  • 0 Bravos