Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've set up my voice mail box the way I want it but when someone calls it, they hear my personazlized greeting, but immediately after it, the Public Mobile voicemail system voice comes on and gives further instructions to my callers similar to "if yo...
anybody try to send anny international message. i have 120/90day plan i could not send out international text anyone have any idea?
Hi I have been trying to port my wife's Koodo number all day. It keeps saying I am not authorize to do so even though I am the main owner. I needed a moderator to help yesterday for my number, I am hoping I can get some assistance today again. Bec...
Hi! I'm new to Public Mobile as of today. I went through the online registration process to transfer my old Bell account + phone number to Public Mobile. The thing is, I'm not sure if it worked. I got some weird errors. It's gonna be wordy but I'm ...
Hi, I just recently ported over to Public Mobile and my data works fine, I'm connected to the PM LTE network but anytime I get called it goes straight to voicemail. How do I fix this? Thanks, Jake Edit: I'm also about to make outgoing calls with no p...
Tried searching but couldn't seem to find the answer just curious as to what PM Voicemail box size would be ie. 3, 10, 25 messages?
So i tried to port myself yesterday and it went through fine on one of the phone numbers. however, I only noticed today that i didn't include my middle name initial as in my old koodo plan and it worked. Just wondering if it matters at all to spell o...
Hello! I'm completely new to Public Mobile and got my SIM earlier in the week. I'm getting the Alternate Phone Number Regex Error when porting a number during the SIM activation process, and I'm unable to set up an account with a temporary number be...
Hello! When I signed up about twenty minutes ago this showed up at the top: - Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.ca/community ...
Hi there, I activited my sim using a new number from PM and then ported over my old number from Virgin Mobile. This was done at noon yesterday. The port is still incompleted today. My account with VM has been deactived after the port was initiated. I...
My APN settings seem to be correct but still no data connect. Restarted, removed SIM and etc.I know that there are suggestions to factory reset the device and that sorts the problem. Anyone find a method that doesn't involve a factory reset? Did back...
Please someone get back to me soon as I manage properties and right now my phone is dead (and tomorrow is the busiest day of November!) I sent an email to support yesterday and no reply yet I transferred from Virgin yesterday and before activation I...
My cellphone battery wasn't apparently the issue as I thought. It's my CHARGER PORT! It doesn't hold a charge as well as it use to two years back. I hontesly don't know what to do now. One last thing I must ask: Can all my text messages be transfe...
Ok so maybe from other thread I was too pessimistic. A very loyal fanbase worked hard on doing what many thought could not be done. https://twitter.com/ChainfireXDA/status/791748015925161984 Just remember messing with Verizon bootloader will most lik...
Hi everybody, For some reason wind mobile is not letting me port over to public mobile. I put all my information in the port number screen that was requested and now it has been more then 12 hours and the number has not been ported. I have tried rest...
I set my wife up on Public Mobile and it is working well for her. However, I've noticed that the max download speeds are more limited than I was expecting. They're decent and more than sufficient for her, but still, not quite what I might have expect...
Dear friends,I ported 2 lines from zoomers (family plan) yesterday afternoon. 1 line OK but the other line up to now has no incoming calls, all incoming calls are directed to my old zoomers VM. I have tried several ways from the forum but still not w...
How will I know when a service ticket is resolved?I was told it would be in the next 7 daysDo I have to wait the whole 7 days?Will I be notified when the ticket is resolved?
Hi,So having issues with my service after porting my number from Koodo.I Pmed one of the moderators to do the port. Later on in the day, I lost service on my Koodo sim and switched to the PM sim card. I received a txt saying it went thru and an email...
Hi everyone, I would like to find out the PM signal strength at the UBC campus in Kelowna and the surrounding area. Please share any experience you have. I know the coverage map include those area as well. However, coverage map don't tell you anythin...
Happy Halloween to the PM community Have a great weekend.
I noticed my monthly amount of data is now listed under add-on's
Hi I just left my Rogers account after 20 years. port it over to PM, now i can make outgoing call ,but incoming call goes to my Rogers VM directly. any reason? and it seems that I got 3G only, any limitation / throttling on PM? Thanks.
Hi, Just tried activating my account. Received the welcome email and activation email, but can't log in and the form said "Sorry, your account activation request has failed". Any solutions to this? Thanks!
So I registered on this plan but for some reason Data doesn't seem to work both in my res and outside around different areas in Vaughan. For over a day now it does not work. I have the G3 and it worked fine on Koodo. I registered on the 12GB plan. An...
Hello, The automated number porting system simply does not work. I activated my public mobile SIM today, but porting failed with the following message:"We are experiencing difficulties in processing this request. Please contact Public Mobile for ad...
while im in the section of <<Payment>> during opening an PM account, I have put my Visa information and after clicking Activate, it said : Unable to verify my credit card information blablabla... tried 3 times using different credit card and said the...
Good day. I tried to activate a new account with a new sim card. I got all the way to the Summary page, and it says "Sorry, your account activation request has failed." I also received an email from PM regarding the Activation Details. I am not able ...
Hello, Looking to join Public Mobile. I currently have a Quebec number that I have had forever, and would like to keep this number. I live in Ontario and will be using the phone in Ontario to receive and make calls to/from Ontario only. Do I need a c...
HI i just helped a friend join PM using a Iphone 5S. I tried to set up the APN following the info found in http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610#M41 only cellular apn option is visable, ...
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