Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I just ported over from Freedom to the $40 4gb talk and text plan. Everything works as expected, but I just noticed there was a line in my plan details that says "Expired". I'm assuming the "Expired" refers to the 6GB data pack, now that its been...
I signed up for the 90 6gb plan but I can't text. Edit ive sent a message to one of the mods hopefully can be worked out
I signed up on Thursday and nothing has worked except outgoing calls. Even worse is that incoming callers can't hear my voicemail and only hear that my service is not set up to take incoming calls. Clients are angry, my boss is angry, I am angry an...
I ported my wifes account and mine over from Freedom to take advantage of the 40 dollar plan. After the port, her plan looked good at $40 per month for 3 month. Mine, it seems that I was on the $10 plan with no data. I thought was odd, so I manually...
I have tried to activate my sim card and port my number from Freedom over about 5 times now with 2 different credit cards. Every time it gives "Unable to Process Transaction". I am not sure what to do now. How would I go about activating my account a...
Are you guys going to be bringing out this awesome plan again to PM customers?
Is this 6GB extra per 90 days? making the plan 4+2 = 6gb per month?
This post is addressed to mods. No need for feedback from others in the community. This is my second time experiencing auto renewal failure. In as many times automatically renewing my account.I have been stranded for the whole day without service. I ...
@Luddite wrote:Call forwarding with PM is managed fom your phone so it needs to be done while in Ontario. In the scenraio you present you can only forward to an Ontario mobile, or landline, number. Forwarding will also only function as long as your ...
I have been a customer with public mobile for 2 years now, I have always use the 90 day plans, pay in advance. This time i was getting sms text that my plan was up in June 18. So, I promptly sent a message to the moderators to confirm. They confirm i...
Hey guys, I know there are a few strings on here about MMS issues, but I have tried a few solutions and am still having problems. I have updated the APN, MMSC, Authentication Type and APN Type, etc. The only thing that seems to work is to reset my p...
I can't seem to change my phone number, i searched on the forum few months ago and it said that the system only allow 1 number change per month and it's been at least 2 months but now i still get the same error "failed". Please advise
I'm in the U.S. now and my calls tell me to add a U.S. roaming plan.I did and I have 200 minutes.Can a moderator help me out?@Shazia_K, @Jeremy_M
Hi @Jeremy_MI ordered the freedom mobile promo plan yesterday and I already activated my account and port my freedom mobile number to public mobile number. When I check my online account. The plan was not in my account, instead I have a pick&pay plan...
Hi there (@Shazia_K, @Jeremy_M) I ordered the US Roaming Text Plan thru the self serve service. However, it's not showing in My Add-ons and it's not working from my phone. When I send a text, I receive an SMS sayingSorry, your current plan does not i...
Ok who will be getting this phone. I am not an Android user but this phone is getting my interest. Anyone going to watch the release if they do can you post some updates can't get it at work.
http://mobilesyrup.com/2017/06/19/fido-responds-to-public-mobile-deal-with-4gb-plan-for-45-loyalty-offer/It has canada wide calling do you think PM will ever do a canada wide promo like this?
I have a 1GB add on that is not being carried over along with one I recently purchased. Which is the 200mb for $10. The $10 funds is shown in my account but I cannot use the data on my phone. Any help with this is greatly appreciated!
i just made a cc payment and i tried placing a call but i'm getting msg saying that i am not subsricbed to "talk". I have not made any changes to my plan just payed the amount due.
Hi. My mom uses hardly any data, but still good to have. I'm thinking about Talk & Text and adding a 1GB data booster. (Cda data, not US roaming) I expect that booster to last 6-8 months. My question is, to avoid any outage between boosters, can I bu...
Hi, I just ported my number from Freedom Mobile for the current Promo, while selecting the plans I somehow missed out "Unlimited international texting", will I still be able to add it back the current 90-day paid cycle?Thanks
Please help, I just finished porting my number from Freedom Mobile. I also printed the confirmation page for future reference. During the activation process, I followed the online instruction from PM mobile to create a $120/3 months plan to eligible ...
Hi Two new Freedom Mobile Members, join at the same time can we referral each other when we join Public Mobile, saw the deal on Redflagdeals
Hi, can we see our phone number in the self serve main page? or is it on another page? Thanks.
I am an existing freedom mobile customer. I'm looking at the current public mobile promo for switching away from freedom and I am wondering if it still works if I add unlimited US calling to the mix?
@Shazia_K @Mary_M @MarieHelene_L @Simon_O Hello A referral friend of mine needs some help, he is attempting to port his number from Rogers and got a "Oops...it seems something went wrong ..." message during the process. He's having issues creating a ...
I am currently on Rogers with a 416 numberToday I registered on freedom mobile with a new phone number (647) and waiting for my public mobile SIM to arrive.Question is, if I port the 647 number to the public mobile during activation, and later port m...
Hi, I just ported my freedom mobile number and avail the 6GB data for 90days and I've heard there's a promo for new port freedom mobile number, how can I apply the promo? also how long does it take to port my number to PM. Thanks in advance.
Need help urgently! So no more then a month ago I changed to public from FREEDOM and see that now after I was already transferred that theres a promo if you switch from freedom. If I was aware of this i would have waited the extra month just to hop o...
