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McMeagger · 09-01-2022

This is what it shows in my payment history, so it should be active - but it’s not showing up in my Add-On Usage. Does it just take a bit? Going to the US tomorrow so really need it working by then.

McMeagger · 10-08-2018

I'm trying to activate an account/SIM for my dad, and I got through all the steps but on the last page (payment), as it was processing a new page with a "sorry something went wrong but don't panic" page went up.I received a text saying I referred som...

McMeagger · 10-09-2018

I logged in to the self serve account and, unlike yesterday, the plan information was all there, along with the correct phone number. The status is listed as active.Would switching out the SIM card work, or is it worth a shot? I have messaged the mod...

McMeagger · 10-09-2018

The Telus account was closed this morning by Telus, but the SIM card is still not working. There is a charge for the account on the credit card. Is *611 our best bet now? Or should we try a new SIM card?

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US Roaming not showing in Add Ons?

Received a "Generic Error" Message & Now SIM Card Isn't Working

Re: Received a "Generic Error" Message & Now SIM Card Isn't Working

Re: Received a "Generic Error" Message & Now SIM Card Isn't Working