Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am using public mobile service from last 2 months. And suddenly I can't get incoming calls and text messages from last 2 days. Outgoing calls and text are working ok and also i can use my data ok. Can anyone help me by how i can solve this issue t...
Hi, I am a new user on 25 CAD plan and my 1 GB data is almost exhausted in an hour although i rarely used. Is it a problem or what? Thanks
I am trying to port my number from Fido. I am able to make outgoing but incoming is still on old SIM. How long it usually take to port in number? How can I make sure if there are any issues porting number? TIA
I try to pay online shipping to my father's address to ship the sim. I verified on google maps. When I try to pay, it keeps telling me that "Shipping Address is Invalid"
I need to add data, just for this month. If I add it (I can see where I can online add 1GB) Will it be applied ongoing?
I’m currently paying $30/month. i see my same plan is now $25/month with a 500mb data bonus. how do I update my plan to save $$$? i looked buti coukd not find it.... guy.
I knew I had moeny on my account, 23 dollars just vanished,it was last month, didn't figur it out till now, need some help, thank youMay 22, 2019Unlimited Canada-wide Talk/Appels Illimités au Canada $23.00$10.00May 22, 201930-day plan/Forfait de 30 j...
Good morning, I am looking for help obtaining a PUK code to unlock my phone.I have contacted the team with no response. Can someone please explain the best way to get my concern addressed? Thanks,Jenn
Does my data rollover to the next month? And what about the add on data?
hi there,Starting from yesterday, my phine has no signal at all. no data, calling feature and can't text. my payment is up to date. why???
I can't not receive incoming calls or texts I didn't port a old number I was getting calls and then it stopped..
Bonjour, j'ai effectué le paiement dans mon compte le 14 juin 2019.C'est bien inscrit mais ça me demande de payer encore pour le juillet soit à l'avance. Honnêtement, je suis tanné de me faire voler mon argent et je n'ai pas à courir pour aller aille...
Are the phones listed the only ones that will work with pm?I have a lg stylus 3 and only see the 2 and 2 plus listed..Thanks
I need a data plan for my Ipad 3G for 1 month while I am out of wifi range. If I buy the $40 plan and put the sim card in my Ipad for data use only, can I then move the SIM card to my Google Pixel and continue the $40 service plan going forward?
Hi. I purchased a SIM on June 1, 2019 in hopes of taking advantage of the Free one time 5gb add on. My confirmation email also states "By purchasing a SIM online today, you have access to an exclusive offer: get a free one-time 5GB data Add-on* when ...
Hi There, I know this is a bit of a long shot but my device was lost while I was walking to work the other day. Wondering, is it possible (as the cell phone provider) that you are able to triangulate the last whereabouts of my device? Can you do a pi...
I BOUGHT A PHONE PLAN ON THE 14TH DAY OF JUNE2019 , IN THE SUM OF$15.00/ AND UNABLE TO DIAL OUT,EACH TIME I TRY TO DIAL SOMEONE YOY SYSTEM TELLING ME LONDISTANCE NOT IN PLAN I AM SUPPOSE TO HAVE UNLIMITED CANADA WIDE TALK TEXT. NOW TODAY JUNE 20TH I...
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Hi,i am a new customer and I just got this a week ago and got a message saying data overused but I think I did not use all my data.. please let me know where can I check my usage. Thank!
I was wondering if you get the 2% cash back from Tangerine mastercard under the recurring payment category. Anyone can confirm this? Thanks
Hi Community! For some reason, I'm unable to activate my account. I get this: "This activation request failed. Please contact Public Moblie for help. I've checked the credit card information, tried everything -- who exactly should I contact? Can any...
Hello!someone can help me activate my auto pay, every time I try is not working, said message error.
I don't know what to do. I have been trying to contact a PERSON (NOT A BOT) but there doesn't appear to be anyone. I was just charged $60 for 100 talk time mins. No data or anything inc. I would love this problem solved. who do I even contact?there i...
I tried to pay my bill but my card was decline eventhough i have enough funds in my account.
Left PM over 1.5 years ago, old profile is empty but attached to the same email address. Can't start a new plan. Keep getting "Oh no! It looks like something went wrong" msg. Bought SIM for 5GB add-on promo but couldn't add a plan. Tried to update p...
Help please! My phone number is very important to keep but I found a better plan at freedom moblie.
I've ordered a sim card last week. (7 days ago) according to my confirmation email and viewing the order from there. It hasn't even shipped yet.Can I get some assistance please.
Hi there, Public Mobile I keep having to buy extra data on top of my 8GB plan, as I travel for work and am often where there is no WiFi to supplement. I've tried throttling back my background refreshes, etc., all to no avail.Is there any plan afoot ...
HI, I am trying to be patient but my issues have gone UNADDRESSED since Sunday. My phone which has been ported to Public doesn't work because activation failed at the Kiosk as well as online (even though my debit and credit card both got charged seve...
I had to make a new account to make this topic, but how can I reset my password? I don't remember how else I could've typed my answer
