Community

No service

I have been with public mobile now for going on 2 years... I am always on auto pay... Today and last night again for the 3 time I have no service... I am not sure if PM knows the importance of people having access to their phones or not... But you kn...

I’ve got 2c of available funds!

This is a new one for me! My automatic renewal was a couple of hours ago. I was on the $25 plan and selected the $15 plan for my renewal this month. I had $2 of Available Funds plus $2 Community Reward, $2 Autopay Credit and $11 Friend Referals. So I...

Plans & Add-Ons... requests & suggestions

Trying to keep things realistic here... since we all know (or can easily lookup) exactly what Public Mobile offers, and what Lucky and Chatr and Freedom offer... and they each offer unique perks but it turns out they mostly offer almost identical Pla...

Activated sim but no incoming and outgoing call

I bought a public mobile simcard  with $15 plan atWalmart yesterday. They are the one who activated my card. I can't make a call but I can send txt message.. I hope there's someone who can help me. Thank you

automatically took money

I put the 40$ voucher in my account and it automatically went to my old plan before I even had the chance to change it???? But it won’t let me just add it to my account and have a remaining balance to pay until I add the voucher so I don’t  know what...

Refer-a-friend promo

False alarm. I got ahead of myself.It's for 90 day plans and mentions a phone number.So much for an AI. That's some intelligence there.------------Holy Guacamole!I stumbled across this in SIMon mucking around with search words. I typed referral credi...

$25 plan

Hi I am looking at switching to Public and have a question about the plans. Does the only plan that offers unlimited incoming calls is the $15 plan? Or does all plans offer unlimited incoming calls? I get a lot of calls from the U.S and wanted to kno...

Question about $15 plan

I’m looking into the $15 plan for my son. But just want to make sure I understand that I’m reading this correctly. It states that there is 100 Canada wide minutes and unlimited incoming minutes.  Am am I right I’m assuming that the only calls my son ...

I cant mat or receive calls or texts

I switch to Public Mobile 6 hours ago and I still can not send or receive calls and texts?  How can I get my phone to work?

data

i changed my phone number and ever since i changed it my data does not work 

forgot self-serve password as well as security question answer.

Forgot my self-serve password as well as security question. Need help to login my account.

how i can pay my bill

my phon das not work bicose i cant pay a bill

Activated SIM, but no service and no account

Hello everyone! There was an error in the final step in activating my SIM card. I clicked submit for the payment, but then it said there was an error and I needed to try again. Here's the current situation + everything I tried:When I tried to go thro...

Drop phone calls

Can someone help me ? I’ve been with Piblic mobile since 2018. . This  yr ( don’t remember exactly when it started ) but my phone started dropping my calls after 1 hr ( have anytime unlimited calling ) now past few days it’s been dropping calls withi...

Nunavut

Are you able to a local number for Iqaluit, Nunavut?

I wanted to renew my plan but I purchased data instead. How can I change this

Public Mobile App Development

Hi Everyone, I have seen multiple requests on this forum for a mobile app to track data usge and otehr stuff.I am a graduate student with the needed skills and have started to develop a homebrew mobile app for PM(Not the bookmark trick or pin to home...

Auto pay is not working again

I have readded my auto payment details for the 2nd time. I love your svc but i want the payments to come out automatically and i have done this 2 x.  What is the problem

Calling and txting

I just activated my sons sim card and out him on the 25.00 plan hes not able to make calls and cant accept calls he sent me a txt and I received it but he didnt receive the txt I sent him back his phone is unlocked and is an iphone 7 Post moved as it...

Anyone else wish Public Mobile offered unlimited data at reduced speeds like Lucky?

I was looking at other companies plans and noticed this on the Lucky Mobile site.  Anyone else think this is an excellent idea that Public Mobile should implement?

Help

Locked out .. and I need my account number

Sorry, we are unable to verify your card at this time.

Hello,  I'm trying to do initial account setup and activate sim online but getting error at payment step.  Error: Sorry, we are unable to verify your card at this time. Please ensure your card details are entered correctly and try again. If you conti...