Community

Plan

My data did not reset after my billing cycle and it has been 5 days I still cannot turn on my data. I don't understand and public mobile help team is so hard to reach I don't know what to do.

HUAWEI P8 NOT WORK

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

locked port

Hi, new to this, but read about getting help for a locked port with a new service....any help would be appreciated!

Intermittent Problems Making Phone Calls

I've been a Public Mobile user for about a year, and there are 3 other PM phone lines in my household.  Always been happy with the service.  The past few days we've been experiencing really spotty service both at home and nearby.  Lots of issues with...

Credit Card Switch

Hello, I have recently gotten a new credit card and I want to switch it over to pay from my new one. How do I change this? Emma 

New phone

My husband broke his phone. We are trying to use a different phone with his SIM card on Public

messaging not working when i reached data limit

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just wor...

How can I put my plan on hold?

I'm going on a vacation for a month and I'm curious if there is a way I can pause my plan during my stay.

autopayment

Why it suddenly stop working yesterday?

What is my community name

Rewards

Does anyone actually get these and if so how much time are you spending here ?

MMS not working

I would like to know why both phones that I have with Public Mobile, have stopped sending MMS pictures. -We do pay for the service:  Public Mobile  $25.00 X2, per month. -It was working directly after Public Mobile had been initiated, for a few days....

new to me phone

so i got a new to me phone and put my sim card from my old phone into it.  it wont recognize it.  my gf is with public mobile as well and we tried it with her sim card and worked just fine.  so now i have a new sim card but dont know how to activate ...

Plan expired after just setting up new account

Hi i just activated a new sim card for my girl friend and added to that activation a 40$ plan . Problem is that when i enter the account to see her usage and all her things it says plan expired even if i just activated it a few days before its not th...

Reported calls from my number that I have not made

This is probably a question/concern for the moderators to look into, but has anyone else gotten calls from numbers you've never dialed claiming that your number has called them first? I've had this happen twice in the past week now. I did transfer my...

Phone calls

Hi there, I recently switched to the current promotion $35 for 2GB. This plan includes unlimited talk but I just tried to make a 1-800 call and a PM message tells me talk is not included and to go to Self Serve. This is ridiculous... how do I make a ...