Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I got a text a few days ago about referring a friend to get a dollar off a month and a credit of $20 and $10 for the person I refer. When will I see that credit for myself
how do I get my PUK code?
This is just curiosity. I noticed in a few places a 90 day plan being mentioned, but I can not see anything other than 30 day plans. I am guessing there was one in the past that was discontinued? I also noticed mention of LTE plans, but only see 3...
Hi i recently signed up for public mobile and accidentally made a typo for my number. I'm pretty sure the number I gave is someone elses number and I would like to keep my old number. Is there any way I can go about this? I have submitted a ticket bu...
Hi. I have been with Public for a number of years. Currently my phone is showing”no service” . I put the sim in my iPhone 5 and still no service. i noticed a problem this am when a text to a non iPhone bounced. I googled a solution and changed the AP...
I tried to register using my iPhone but the Continue button, after the box where you click to accept terms and conditions, wouldn't work so I switched to entering the same info on my laptop and then I got a message that my sim card was not recognized...
I was attempting to activate a new sim card when my browser crashed. Unfortunately when trying again the number i quite liked was now showing as unavailable which i find a little hard to believe because i live in a pretty remote area. Upon a failed...
I've: - Recently switched my Bell internet to dryloop- Recently activated a new PM account with a random phone # Now I need to port in a Bell Landline as it was giving me issues at startup (so I defaulted to a random phone number assigned). It is su...
forgot my phone at cottage...can I forward my calls to my home for a week?
I can't log in my account is disabled for some reason. I need to go to plans and add-ons to do the lost n stolen report deactivation so I can fix it BUT I go to self serve and part add-on but all I can see is the community posts and ask a question. C...
I would like to top up credit to my husband's phone account (both are with Public Mobile). There is an error message when he tries to log in all the time, and it locks him out (it happens all the time, it's getting annoying). I want to go into my acc...
how could i get the referral credit if it didn't apply to my account after one month?
I can sign into my account and when try resetting the password it errors out with a message.Want to find out if I owe any $ as my CC changed previously.
Hello I wanna get port protection on my number. Who can i contact for this?
Can I add my friend’s referral code after I activated??
I went to Winnipeg iphone repair at 765 Moncton street to purchase a sim card and Donny Teng was fast and friendly. Keep up the great service!
Hi, My billing cycle ends on Sept 14th and I want to keep my phone number till Sept 20th and port out, but do not want to pay for another month of service. I read that if I turn off autopay do not pay the service is suspended and I can keep my phone ...
How do i take advantage of this? it says for a limited time get 3GB on Data for $0 when you activate on the $25, $40 and $50 plan is there a way I can take advantage of this whereas I just signed up, or is that not possible, this plan would work for ...
My phone is on autopay and the Credit card is still deducing the monthly fee but sim and phone number got deactivated, why?? I was out of the country for a few months and came back 2 weeks ago and discovered my phone has been deactivated. How do I st...
phone number in my contacts can show on my phone when I have a coming call, Why
I am locked out of my account and want to pay my bill, how do I proceed?
I've noticed I've gotten really poor battery life out of my iphone 6S recently. With 30 minutes of screen on time, I had 13% battery left after 12 hours. Nothing looks odd in battery activity, and health is at 91%. I replaced the battery not too long...
I just activated my account and had a referral code from my brother. I entered it during the activation process and a green checkmark lit up beside it but the $10 was not deducted from my bill and he has not received $20 and $1/mo for his plan. The p...
I'm on the $25 per 30 Days Public Mobile plan (500 + 500 MB data). I have autopay enabled. Payment for my next cycle is on the 25th, so I'm assuming my data for my current allotment reset on August 25th. According to the Overview tab, I have already ...
I received a voicemail from public mobile stating that my my previous company must unblock my number in order for me to use it with public mobile. I contacted my previous company yesterday and they said their is no block. I have no idea what is going...
I believe I met all the criteria when I transferred back to Public mobile. I still haven't seen that credit yet. Friend referral and auto payment credit are both in. When will the second month free credit be in my account? Thanks.
