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I can not receive 33333 text

marcylimon
Great Neighbour / Super Voisin

My problem is that I can not receive text from Translik  Bus company service to know the bus route. Is there a extra charge  for me to receive a message from 33333 or a problem with my device?

4 REPLIES 4

mortarheadd
Good Citizen / Bon Citoyen

What city you are in?  Vancouver, Burnaby or else?

marcylimon
Great Neighbour / Super Voisin

Than you for let me know JoyLuck

 

 

 

JoyLuck
Mayor / Maire

@marcylimon 

 

Lots of problems at Translink right now.

 

 

https://twitter.com/translink

 

TransLink is continuing to investigate the suspicious activity detected on our network yesterday morning. Given this is an active investigation involving law enforcement authorities, we will be limiting our comment at this time.

 

TransLink is working to restore full system functionality as soon as possible. We apologize to our customers for this inconvenience and will provide further updates as more information becomes available.

 

Various online services, such as the Trip Planner tool, have been disabled. • Customers may choose to use Google Trip Planner.

JoyLuck
Mayor / Maire

@marcylimon wrote:

My problem is that I can not receive text from Translik  Bus company service to know the bus route. Is there a extra charge  for me to receive a message from 33333 or a problem with my device?


There is no charge if you are on an unlimited text plan.

 

There was a thread about this yesterday:

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Translink-shortcode-33333-is-not-w...

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