Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have just added my 5th public mobile number and therefore have to login 5 different times to administrate them. I handle my account, my wifes, my sons, my mothers, my business.I will soon be adding a sixth account. One thing all the accounts have i...
Getting forwarded Voicemail from my old provider but can't receive phone calls on my new phone with Public Mobile. I deactivated my old number with Virgin Mobile after I lost my phone. I decided to switch to Public since I was getting a new unlocked...
Hi,My data network has not been working for a month now. Can someone help me? Thanks,karen
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Other providers on my area have sent out emergency alerts this afternoon that are specific to Newfoundland but it appears that Public did not release the same message or perhaps something is wrong with my phone?
my friend gave me a phone to use but its locked thru pm ineed to unlocked it to connect to another network can somebody help me pls...
I have been locked out of my account for 5 months and I am not able to access my account to make changes.
I have been with Public Mobile for over a year now on the same plan with no issues, but suddenly yesterday my add-ons stopped working. I am on a plan with unlimited provincial text and talk, and on my account it says it is still active. I cannot send...
Are there any protection plans? Like can I pay a monthly fee so that if my phone breaks I can get it repaired? Like insurance that most large companies offer.
can i change my email address?
Hi, my plan recently renewed, no issues. As of yesterday if I try a local call it says that it is a long distance call and I must buy add ons to complete. If you try to call my phone it goes to voicemail immediately. Power cycled phone several times...
I bought payment vouchers and the 12 digit pins on them are getting rejected.
I signed up for the 15$plan.....says I have talk and text and some data.....when I phone out it says I have no talk on this plan
It might be a nice gesture from Public to bring back the 10 dollar plan for awhile since people are home "I hope" during this pandemic just needing the phone for emergencies and already having wifi with little need for data @Alan_K
I received this alert yesterday. Today I received it again at 6am.Why? And why at 6 in the morning?! Any idea?
Can I get a second sim card with the same phone number and plan for my smartwatch?Thanks for your help
So i just switched to PM and i want to change my CSC code on my Galaxy s10 to match PM's. I was previously with rogers. Before i change the CSC code to PMB i have a question does it affect My OTA updates? if so who do i receive my updates from? Telus...
Ive been told I'll be contacted shortly, but that hasn't happened. How can I correct this? Or reach someone who can?Thanks.
I set up autopay on my account when I signed up with PM last month. At the time, I used a voucher. Later on I added the Auto-Pay option and at that point, PM was Ok with my TD Visa Debit. All of a sudden today it is saying my card can't be verifie...
How do I buy a SIM card online?
Do the plans offering 3G data speeds operate on a 3G network, or a 4G network at throttled speed?
can I use public mobile with a dual sim
How do I enable developer options on samsung?
I'm unable to send any text that is longer than 1-2 words. The recipient won't receive it. It works for the really short messages but won't work for anything longer. Help?
Hi community, There is always the last drop, mine just came in. Me and two other family members are being bombarded with extra-short calls (like you can't even pick up your phone no matter how fast you're). It's always from phone numbers (looks like ...
Hi, Are you guys doing some discount or give free data or something to support community during this hard time for everyone.
The self-serve web site puts users in a Catch-22. A plan cannot be upgraded without sufficient payment balance in the account. When one adds a payment, on the last day of the previous billing period (today), the account is debited by the amount due f...
I'm on a $30 per month plan, but realize I keep getting charged $29.38 even though I have $4 worth of rewards (I should be getting charged $26). The sketchy part is that on my bank statement it says PUBLIC MOBILE BC. Is it charging me more because it...
Hello all, Over the last couple of weeks I have been receiving have a dozen calls daily from international numbers. It rings once then nothing, upon researching this I found something called the "one ring scam". The numbers are always different and ...
