[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! new card
Will there be any rewards for buying new card registration now?
Resolved! iNTERNATIONAL CALLING
How can i make an international call using my current plan ($30 for 30 days) i've pluchased 300 intl mins for $15 but still getting a recording that voice in not included in my plan
Resolved! Need puk sim code
Resolved! Unlock a phone to use on Public Mobile
I have an old locked iPhone 6 and I can't activate my new Public Mobile SIM card b/c the phone is locked... Help? Thanks!
Resolved! Holiday Rewards International Calling
Regarding the International calling, my plan only has 100mins of Canada wide calling. With the free holiday add on, does the add on include Canada or is it international but just other Countries? Sorry if this sounds dumb.
Resolved! Payment problems.
I got the plan is like $35 per month.Also I already setting the Autopay Reward before ,so should be $33 per month.But don’t know why my bank account it’s showing up I paid like $36.96(The public mobile show like only pay for $35),and the situation it...
Resolved! Why I can't receive message and receive a call after activation?
I switched from virgin mobile and activated the sim card this afternoon, and keep my old number. Now after three or four hours, my phone still can't receive any call and message. I have searched here for the problem, such as turning-on-off the pu...
Problem with activation keep saying invalid SIM
I have a problem with SIM activation, I filled in form using different browsers and modes (e. g. incognito mode), but it keeps saying that the it is invalid sim (even if I double and triple checked the number in the card and through the phone itself)...
Resolved! incoming calls
Hi there, hubby just set up with public mobile but now he can not recieve my calls.Im with public mobile too. He also can not send text messages to other providers.I had no troubles what so ever. Any tips for us ??? Thanks Madeleine
New Activation- Help
I activated SIM card and it will not fit in IPHONE SE. Help!
Re: "No Service" Signal Re: No Service
No service all day today. Made payment manually, even though not due for two more days on Auto Pay. Still No Service.
Cannot use internet
Hi everyone, I just paid my bills yesterday, I supposed to have 1 gig of data.It says its exhausted, but when I check the usage..I didn't.A purchased 200mb addon i can see it added on my account, still...no internet. My phone is nokia 4.2 Please help...
"Your post will appear as soon as it is approved"
Not again.... Any idea what triggers this ? I tried to post something in the lounge
6UC2 - number not activated
I have activated my account and Telus cut off service. I inserted the new activated sim to my unlocked phone but when someone calls it says 6UC2 - number not in service, and wont let me make outgoing calls either. What am I missing?
Weak signal strength
Noticed this about 2 weeks ago and it seems to persist to this day. I seem to be averaging about -110 to -120 dBm which is very weak signal. I've 'missed calls' where I dont even get a buzz but I see a notification that I have voice mail already. Tho...
How to send text message to Chinese Mobile?
Hi all, can anyone help out how to send text message from PM phone to Chinese mobile number? I have tried but not delivered+86 (Chinese number)01186 (Chinese number) Thanks
Transfer fizz to public mobile
Hi,welcome to the community
Account suspended
My daughter's account indicates it has been suspended, but we are on Autopay and I have confirmed th
Sim card refreshing
I have been with Public mobile a couple yesrs, and like their service.My sim card is constanyly refreshing on my fairly new samsung A70, and research is telling me the sim card is probably bad.I'm in FL for the winter and would like to find a solutio...
Resolved! Pay phone bill
If I do not pay the phone bill in time, this number will be recycled by the company in a few months
Resolved! Account deactivation extension?
Hello. My account will be permanently deactivated in December 29, 2020.Is it possible to receive an extension on this? I haven't been able to afford to put a single dollar into the account due to financial circumstances. However i think i will be abl...
Resolved! Network locked sim card inserted
Hi I ported out my bell phone to public mobile I changed bell sim card to public mobile sim card. I know phone is unlocked because I bought it from Costco Canada. After inserting public mobile sim card, I am getting this message invalid Sim card,...
Resolved! Second month free
I initiated Public Mobile Service on Monday and cannot get the system to provide the second month free that is a promotion. My phone number is 403xxxxxxx and my e mail is xxxxxxxxx. Please investigate. edit: personal info removed by NDesai.
Activation issues
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Resolved! How does the Koodo- Public Mobile deals work?
I got a text message from Public Mobile about deals on phones through Koodo. Do I have to create a separate account on Koodo just to get the phone? Then just transfer my SIM card to the new phone? Thanks in advance!
