Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I will be frequently traveling to the US for extended periods, so I want to switch to a plan where I can receive my Canadian calls and texts in the US, call US and Canadian numbers, and have data in both the US and Canada. i was looking at the $50 pl...
Just got a text saying they are having issues transferring my phone number because of an incorrect MEID. They said someone will phone but I am impatient, can I fix or hurry this process up myself? The original SIM is still in the card.
Hello. I am trying to replace my credit card and I believe I tried too many times (using incorrect methods) and locked myself out. I tried 5-6 times and eventually landed on this (from @darlicious Reboot your device.Clear your browser, use secret/inc...
Hello, good afternoon, I forgot my password and my account was blocked, I need to recover it to be able to register my new payment method. somebody could help me? Thank you so much
I am unable to receive calls or texts can you call my number and talk to me and see if there is anything you can do..I am new to this service and this is very unacceptable
I've just switched my phone from Speakout (Rogers) to P.M. and ported the number.When I call my P.M cell phone from my home IP phone, it takes 45 seconds to start ringing - never experienced something like this.When I call my other cell on Rogers net...
Hi there,My plan has 250MB of data and that has always been enough for me, but now I forgot to turn off driving directions while I was driving around and it consumed almost all of my data in one afternoon.Is there a way to add to your data as a one t...
Back in April, I purchased a one GB add-on on top of my $15-monthly plan. The transaction went through and I was charged $15, as I expected. In my transaction history, I can see Credit/Visa Debit TopUp-Réapprov crédit/Visa Débit under Credit (Payment...
