I upgraded my plan from 5gb at 3G speed to 5gb 4G speed a week after my
renewal date. I decided to switch plans ASAP but I did not realize that
I would be charged again. Is there anyway to revert that the double
charged even though I renewed my plan ...
I had gotten the promotional text last month about moving to the 15GB 4G
plan which I was more then happy to do, and so I went to My Account
about 2 weeks ago and set that plan to be my new plan on the next
billing cycle. I got my rewards text as I u...
Hello, I've been using an iphone 6s for many years and just bought an
iphone 13 pro. When installing the Sim my cellular network won't work.
What do I do?
During the registration process I was supposed to receive by text a six
digit number to be inputted into the registration menu. I never received
the text and was unable to finish registration please help
I ported my number to a different carrier and now I can't login to my
public mobile account. Tried resetting password but no text or email
will come through. I need to log back in to cancel my recurring billing
arrangement. Anyone know how I can fix ...
I am switching over to Public Mobile as a new customer. I purchased a
new SIM card today, but won't receive it for 5-10 business days. When
does this promotion end? Can I rain check on the Black Friday 12 GB for
12 Months deal until I receive my SIM ...
Hi, am on the $25 plan. Loaded my voucher and have not been able to call
nor receive calls. Also, I should get 1GB data and nothing is working. I
tried to call out multiple times and the feedback I get was that I do
not have minutes to make calls. Am...
Hi, My husband is stuck with 2 phones for the last 4 days. Public Mobile
hasnt transfered (im told its a portal issue) over completely so he has
to carry around 2 phones and is getting charged by both service
providers. How can I let public mobile kn...
Hello, I am looking to transfer to PM from Shaw. My uncle is the account
holder and I am the authorized user under him since then I was able to
get the unlimited text/talk deal. I was wondering if it would be a
problem for me to now transfer with my ...
I checked "My History. I noticed 15 outgoing and incoming calls from/to
an unknown phone number.Number with an area code 778. I did not make
those calls. I do not remember receiving those calls.Is my phone number
compromised? What is going on? Can so...
I just switched over to Public Mobile on Tuesday. But I didn't know I
had to keep my old sim in the phone to receive the port out request. So
I missed/didn't receive the port-out request and need to re-trigger it
from the Public Mobile end. How can I...
Hello, I have confirmed that my payment was received, but my account
still reports that I have used all my minutes.I can not call in or
receive calls.Please help ASAP.-Richard
Hello all, I just switched over to Public Mobile on Wednesday.
Unfortunately, I missed the deadline for the port-out request and need
to re-trigger it from the Public Mobile end. How can I do this? Thank
you so much,John
Hello,I am not able to add us roaming add on or add funds because it is
saying error oops something went wrong, please try again. I have been
trying for hours and need this plan asap. Please help.
Hi I have a year old public mobile sim. I ported my number to Virgin at
the beginning of this year and put my public sim in a drawer. I now want
to port back to public from Virgin. Can I use my old sim? Can I do the
entire porting process from Virgin...
Hello fellow usersI would imagine this question has been asked and
answered numerous times, however, here goes again.I will be travelling
to the US and intend to purchase add-ons. I have noticed many people
lately have been having issues with their a...
