Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have an iPhone 8 and just signed up with Public Mobile. My voice calls work fine, but my texting is not working. When I am on WiFi texts send and receive fine. When I am on 3G/LTE texts will not receive or send. I checked my settings and iMessage ...
When I check my plan under the "plan" tab, it shows my regular $150/90 day plan. When I check under the rewards tab, it says that I will be charged $225 on the next cycle. What is going on here ?
Was playing around on the Private Messages and noticed something new today.Thanks gblack for being my tester lol. Anyways most know about people sending unsolicited referrals through inbox which is against the terms and conditions of these forums. I ...
I got a message on August 27: “Cha-ching! You've just successfully referred a friend to Public Mobile, way to go! To view your current Rewards, visit....“ However, when my automatic payment went through on Sept 03, this referral didn't apply. I have...
Hi, I tried to log in after 4 months and I couldn’t. it seems like my account has been closed. Can you reactivate my account?
I had two phones on my account with Virgin Mobile.I ported over my phone today with no issues.I now want to bring over my wife's phone.Both phones were on my account with Virgin. Since I need to setup a separate account for my wife with PM, will I ha...
My phone just sent 3 of my contacts a random text message when I was not using my phone. My phone was on my desk, and these 3 contacts received texts at the exact same time.One said ''Which shoe company again?''The other said ''Fasttttttt ... 12:13 ?...
I am trying to activate a new Sim card i have and getting Invalid Sim error Message. I have entered the number correctly and make sure its the right number from the Sim card. Please let me know what should i do to solve this problem ?
When 5G has become standard for the Telus network will Public Mobile make 4G the standard for data speed?
Why can I not send or receive text message on the basic public mobile plan without data or wifi?
My calling display shows the phone number only without the name.
How to get Community Reward
For disciplinary reasons, I need to turn off my child's data for a few days.How can I do that?
This appears on PM main website. It should end with ....when you activate online or in-store.'Pls fix that PR blunder.
Does anyone know if Samsung A71 works on amazing Public Network?
I am currently on the $25 plan and I am on auto pay. I want to switch to the $15 plan and my reward balance is already at $15/month currently, so I will pay $0 per month. In this case, do I get the 250 MB bonus that comes with the $15 plan if you a...
So I changed form one plan to another an I haven’t got the text that says my account has been activated but under data usage it says I’ve used some data. I tried calling but I got the automated voice saying I don’t have the service required. I don’t ...
I was told that the promo I had while joining up on August 29th was I received my first month free. I used a referral and was told I’d get $10 off my next month. However my card was charged for my first month at full amount on August 31st. What gives...
Hi, I picked up a new SIM at London Drugs and was intending to activate the $25 plan online, but was lured into doing an in-store activation (which took forever) on the promise that I would receive a first month promo data add-on of 3 GB. Now all I ...
Hello there! I just recently switched providers Telus to PM today. Everything was going pretty smoothly until my imessage kept saying "waiting for activation". I tried resetting my phone a few times and even had imessage + facetime off. It's current...
They put the payment through on my c/c my phone still doesn't work
This morning I upgraded to the unlimited text/call 5gb at 3g speed. However I got these weird transactions I dont understand how they got there. I looked into my transaction history and it says I have purchased 2 credit visa top ups for $40 each whic...
Hi please I forgot 4 digit pin
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