[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i forget my mail or i put that wrong
Help me , i want to get in my account
Can I reopen my account using the same number
My account was closed due to inactivity (was out of country) and I was wondering is it possible to reopen my account keeping same number or would I be given a different number?
Coffee Chat
Hello Community goers, We’d really like to meet with you so we can find out how things are going so far at Public Mobile. So, if you have any feedback or ideas that will help us make your experience better, please come and meet us for a cup of deli...
How can I use my old number when I change to another mobile service?
How can I use my old number when I change to another mobile service?
my phone network is not wprking.
phone network is not working the number is 647XXXXXXX
SIM card question.
Hi, if I leave my Public Mobile SIM card out of my iPhone 5 for a while, will the messages I recieve while the SIM is out appear once I put it back into my phone?
Network Down?
i was wondering if anyones network status is down, I cant make makes
moving from Montréal to Calgary
I leave in montreal snd i move to calgary. Could i receive and make calls in Calgary? Are there any additionnel fees?
Alcatel One Touch Batteries
Where could I purchase Alcatel One Touch batteries? My cell phone is always needing recharching.
Many thanks to Moid!
Just wanted to take a couple minutes to extend a million thank you's to Moid_I who I dealt with for modifications to my accounts late last week. Hassle-free, everything worked on the first try. All was done in about an hour. Moid, once again, thank ...
Hi Can I reactivate my phone?
I stopped to pay in February 2015 for the service and now I would like to reactivate it. What should I do in this case? Thank you
in need of service
I'm hoping that I can reach out to someone from the corporate end of things. I'm currently with Virgin Mobile. My plan expires the 30th of this month. Regardless and no matter of what, I am leaving Virgin Mobile. I would the chance to be able to be...
Resolved! I will be travelling India. I want to stay connected with Canada and need talk + text+ data. Do publ
I will be travelling India. I want to stay connected with Canada and need talk + text+ data in my mobile. Do public has any package forthis? Or, any other suggestion from anybody else? I thank you in advance to everybody who participate in this discu...
Resolved! Can I purchase a new phone from Public Mobile and if not what brand can I use with my service
Can I purchase a new phone from Public Mobile and if not what brand can I use with my serviceCan I purchase a new phone from Public Mobile and if not what brand can I use with my service
I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413
I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413.
why my phone can not receive phone call
Can someone tell me why my phone can not receive phonecall
Resolved! Port in number problems
Hi I just signed in as new account. I am trying to transfer my local Toronto 416 number, but online portal is saying " we are having difficulties, please contact public mobile." can you please check when this problem will be resolved. I really want t...
Resolved! Motorola g 2
will motorola g 2 XT1063 Global GSM work with public mobile, if it's unlocked
what if I like to keep my home phone no as my cell no.?
I am planning to get a cell number and wondering if I can take my phone number and choose it as my new cell numberÉ
Resolved! Constant 611 text reminder
Hi, I'm constantly getting a text from 611 reminding me that Public doesn't offer international texting every 10 mins or so. Any way to stop these? I could block the number on my phone but I want 611 messages.Thanks! Sorry, also realized this is in ...
how do I get my phone number ported to a new carrier
my phone number is printed on my business products and i need it ported to my new carrier. how do i get to a person to help. my old phone was stolen so i cant access +611.
Resolved! Hi how can I get my pin number?
HiJust want to know how can I get my pin numberThanks
hi
what does the 10$ plan subtotal mean? the canada wide plan is 25$ per month so what is the other 10$?
cannot remember password
I cannot remember my password to log into my account to make a payment .What do I do ?
iPhone 4/3GS/3G
I am posting this as there still seems to be some confusion with regards to Apple iPhones and there ability to get data on PM. We are able to get data without much hassle when it comes to the i4S and newer models of iPhones because they can update t...
Resolved! I have not received my verify code
I have not received my text message to verify the code. Please email me at r****************m
Resolved! iPhone 4 can receive calls and can use wifi but my data won't work
I recently activated my SIM card and works in my iPhone 4 I can receive texts and calls and also the wifi works but when I am out of range of wifi I have no data available I have the 2 g plan . I saw the post regarding apn settings but do not have mo...
