Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can anyone please tell me why I am being charged $ 33.08, including GST, when I changed my subscription to $30.00 plus GST? Your help will be appreciated.
Hello, I had put in a request to port my number today at 12:45pm. My number was initially with Rogers. I called Rogers and they mentioned that my porting request was successfully approved and processed. My previous SIM with Rogers doesn't work any mo...
Hi there, I’ve just bought a monthly subscription with a new phone number, however it asks me for a 6 digit code as there’s an active Public Mobile service. The code has been sent to the number I bought but can’t verify it as I’m not receiving any t...
there is no option to reply 'Yes' in a recent promotion sent to me from Pubic mobile Numbered 5474 . can any one help me with this?
I am a new subscriber with an e sim. I cannot access my account because I cannot get the code from a message. I have public mobile access, but it is not working yet.
When trying to log in to my account, I have to go through an activation process, although I already have a number
Hey, I subscribed and ported my number over from Roger’s on the 31st. Since then (2days) I have not been able to receive phone calls, they go straight to my voicemail. SMS msg’s don’t seem to be coming in either, iMessage, signal, and other messagin...
How do I transfer my phone number from Telus to Public Mobile? My phone number is xxxxxxxxxxxxxxxxxxxx.
Since March 30 I can't send or receive calls in east Toronto (Victoria Park, Warden); texting works.However north of hwy 7 calling works as it should.What's the fix?
help, I cant log into my account
I can't log into my PM account. Anytime I enter my username & password I get a message saying Let’s complete your activation and can't get passed it. I already have a plan with PM and have had one for over 1 year. There's no option to get into my act...
Need my account number
Please close my account. My staff is no longer working for me. This should not be this difficult.
I had put my subscription on hold for past couple of months. I reactivated tge service yesterday's morning and even though y online account shows it as active there is no network on my phone.I tries restarting, putting it on airoplane mode for five m...
Had wrong email and now can't log in
My esim didn't activate and I don't have a phone number for 2 days. When I try to log in to the app, it send a verification code to my cellphone which is not activated so I can not log in to the app either.
i subscribed with a new number ending in 8086I then asked for a transfer of my number ending in 1972 which finally went throuh.I get my calls to my new number but when i check my number in about this phone it still shows the 8086 number and when i se...
My network is not working on my phone
I am not receiving promotions via texting. I do not have (5474) number blocked.
Hi, my current MP phone number will be transferred to Rogers. And I want to transfer my Fido phone number to my current MP account, how to procced switching my phone number?
How to activate the esim
Lost my number due to not making payments in time. Is there any possible way I can get it back I need it
I have plan with US Roaming, am in US and have data but cannot make voice calls. When I try I get long pause then busy signal. I have roaming turned on LTE selected and selected T-Mobile as network. Restarted phone, tried number of setting configurat...
yeserday, being in my account clicked on new offer and i got stacked.logged out and then logged in and i see endlessly message:LET'S COMPLETE YOUR ACTIVATIONI do not want to activate anything!!!!!!!!!!!I tried chatbot. TOTALLY USELESS!!!!!Can someone...
Public Mobile has THE WORST service I have ever encountered. Phone doesnt work. No one responds. Raluca has responded once and then ghosted my messages. Nothing has gotten fixed. TERRIBLE TERRIBLE phone provider. I would not recommend anyone use this...
It is been nearly 48 hours since I have made payment and activated a new mobile service. I did not port a number, this a brand new number given by PM.As of now - incoming calls not working- sms not workingI can not setup My Account, as PM sends OTP a...
Every time i call one phone number, the call fails. Any other number that isn't public, i can call.. i am also unable to submit a ticketIts my daughters number and its the most important that i need to get through to.. can anyone help.
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