@Ireland123 wrote:
Did not know you lose COMPLETE service when u cross the border, EVERYTHING, Had to find a Burger King to get wifi. Brutal. And dangerous.
Well @Ireland123 , I tend to disagree about being brutal and dangerous. Public Mobile is a prepaid service. You pick the plan you want. If you picked a Canada only plan, well, that's self explanatory right there. Because it's self serve, you could have taken the time to go through your account, click on all the links and learn what your plan entails. If you picked a Canada US plan, you could have read all about it and how it works in the US BEFORE you drove across the border. You could have came here to the forums and asked the community question about usage in the United States. There are hundreds of posts in this forum about cross border usage. You may think I'm being harsh here and I'm sure Public Mobile will consider deleting this post because it may "upset" you however, common sense should always prevail.
Remember, we're all customers here. However, Public Mobile has done nothing wrong. Because it's self serve service, the ownness is on us, the customer to self direct our own accounts and services. This is why we sign up for Public Mobile. Because we're tech savvy enough to self direct things.
Next time you head down to the US, come back to the forums before you go, we'll be more than happy to show you how to purchase addons to use in the US so you have mobile service while there.
