Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just got the following text... Public Mobile here. Visit our Community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687 Is there an issue with Public Mobile or was this more...
Hello, In my plan i have Unlimited international text.Why the messages don't receice outside of Canada? The note means that i pay for international but doesn't work?"Includes text and picture messaging. Premium and subscription-based messages, and me...
I just now ran into the same problem someone else did recently. Someone signed up, put my number as a referral and I get a message saying:Public Mobile here. So sorry, your Refer a Friend reward will be less on your next payment as one of your friend...
Before somebody asks me to put this in Public Lab, not too many of those ideas get either noticed or dealt with as well as they should so I'm putting it here because his can't be that hard of a thing to implement. Is it possible to enable a signature...
So I've been using PM for a while and I'm still on a monthly plan. Anyways I've decided to take the leap and upgrade to a 3 month plan as well as having Data. I'm just curious, the My Account page says that my payment due on the 22nd is $28 and when ...
Hi i was wondering I'm with tangerine, and i know a lot of users have a credit card registered to prepaid their bills. Could public mobile put themselves as a registered billing payment occurence with this credit card companies so i could recieve a l...
I was wondering if plans will be offerred that are currently lower than now with Taxes paid on the service. It seems the low tax areas like Alberta are subsidizing provinces with much higher PST or HSTs. on a $40 bill a PST of 7% adds $2.80 to the ...
@Mary_M helped me get the phone up and running yesterday, there was a technical issue with the port from telus, so it took a little longer than expected. This morning phone is up and running calling and texting. Im just having issues trying to get in...
Hello all, I am wanting to sign up for PM service... just curious though, how long does it take to port a number? Would it be a good idea to start this process at a time when I am not expecting an important call....i.e., does it take a long time? Tha...
Hi, does Public Mobile have a data usage tracking app or can someone recommend a good data usage tracking app? I am on a 90 day plan but the built in app on my phone only allows 30 day tracking. It would be nice to be able to track my data usage with...
Hi @Mary_M,I wish to clarify matters with you.I have unlimited Canada-wide calling, but I can't forward to U.S numbers. With your tool, can you forward, for example, my incoming calls to American numbers?I look forward to your reply.
Hi, I've been with PM for about 5 months now without any issues except today. I've been experiencing dropped calls all day. Some calls last 15 mins, but others are dropped after 2-3 mins. I'm in Ottawa and I've tried called different people, in O...
Hi, I just completed the activation and everything works fine exept one thing... I keep on receiving the same text message about sorry... not offering text messaging outside Canada for the moment. got 4 of these messages in the last 2 hours and I am ...
hello all, i would like to know how do we set up a voice mail? It does give me an option to record the voice mail, but i do not want a recorded voicemail. I want it to say "you have reached the voice mail number (647-999-9999)" as an example. How do...
Hello Guys, I just noticed this happening to me during the weekend. It happened several times on Saturday and Sunday. My Public Mobile SIM would just drop the signal! ( My Speakout SIM is fine ) What I have tried that doesn't work: Turning "Air...
Does anyone have experience with purchasing foreign sim cards/cell plans that will work in Turkey, Italy, Greece and Malta? I'm currently researching to have an emergency line if it babysitter needs to contact us for an upcoming trip and would like s...
Since Public Mobile runs off the Telus network, I thought it would be relevant to post this bit of news: http://mobilesyrup.com/2016/04/18/telus-launches-voice-over-lte-in-lower-mainland-b-c-canada/ Basically, Telus has now launched Voice over LTE in...
Hi, I am just curious, how many customers PM has? It might be a confidential information but a ball park figure would be fine.
Hello, A few minute agoo i want to change change a new plan for 3 month and after payment was reactivated old plan !!!!I want the new plan for 3 month not reactivated old planPlease help me to solv this BIG error on your web site. Dragos Sofian
i cant seemo find out my meid # The # it gave me did not come up on this site. Please can someone help me with this?Thanks How can i find my meid #?
http://protechparts.ca/collections/sale-items is unlocking these for just $17 during April.
Hello, I've tried time and time again to register my Visa Debit card for autopay but every time it doesn't go through. I know it's not a problem with my card, I've used it on a wide variety of other websites and never had any problems, except with Pu...
I recently received an email from someone in the community. I won't name the person, but they are welcome to come join this conversation and identify themselves if they like. Here's the message, and then my public response: SpoilerHello 7789849803, ...
Since I am pretty enthusiastic about the latest consumer electronics, I think it would be interesting for PM members to share their thoughts on the recently-revealed smartphones. If you consider to upgrade your device (before June 2016), which one wo...
This image that leads here is broken. Goes to page that says "The core node you are trying to access was not found, it may have been deleted. Please refresh your original page and try the operation again."
Hello My phone was working fine today and I was receiving calls and texts but it is now showing "Emergency Calls Only". My plan shows Active online and I don't have a payment due until May 16. No idea what is happening. Blackberry Passport 10 unlock...
It might be old news for some of you but it is new (and good) news for me. I read in the Ideas Forum about a month ago that @ckl has suggested to forward voicemails to the email address of the owner of the account. As a new member of PM, I was very p...
Hello! I am having issues signing up for self serve (havn't been able to for months, but now I need to pay, so kinda stuck) When I try to create an account I get this error:http://imgur.com/wIdSAYr saying my profile is in use.. or email invalid, and ...
Hello PM Community Which app do you guys use to keep track of the forum posts in the Community Forum?I know there is an idea in the Lab to get a PM App for the self serve, but I am asking about which app do you guys use for this forum. I noticed thi...
Hi! For some reason, when I go into my account, there is a banner that says "Please validate your email address using the email we sent to you. If you have not received the email,Click hereWithout a valid email address, you will not be able to reset ...
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