Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I have bought two public mobile simcards into Walmart last September, 7th almost 06pm, and the walmart staff did the simcard activation. He told me that the portability would be completed after 2-3 hours. Since my Fido line is still working and I...
Hi,I'm new to PM so I really hope that posting here helps me. I got my new sim card and activated yesterday at Walmart. Someone referred me so I used their number. The clerk there gave me the thumbs up that it works. He also told me that I will get ...
Hey folks, I requested a port two days ago (Friday). It's now Sunday and no response to my message to the moderator. Any thoughts? Thanks!
Walmat helped me to port from Fido, but I only can make outgoing calls, can't receive calls and texts. Then I called Fido, they told me that my Fido account is not canceled yet. They said it should be the issue from porting. What should I do to fix t...
Has anyone heard of Android One!? It gets regular security updates and software updates right away. There are no skins and extra stuff added in by the phone manufacturers, it's just the stock android that comes straight from Google. Here is a low cos...
I set up my community account first to explore the place and ask questions before jumping in. I just took the leap and now I can't tell if they are connected or not. It's the same email, but in Community I don't see any reference to my new cell numbe...
Hello there, I am changing from a 90-day plan ($120/90 day) to a futuredated 30-day plan ($40/30 day). I have set up auto-payment but there are two different auto-pay dates showed in my account, which are Sep 13, 2018 & Sep 14, 2018. I am informed th...
I couldn't pass up the 0$ SIM card . Here in SK I have researched plans and public mobile has to be the cheapest pay-as-you-go . Love the network so far!
Okay, so here is what is going on:August 29th I Joined public mobile, I signed up in a walmart and my account was made, and my number automatically ported from Virgin Mobile. Since then I haven't received all my texts or phone calls, infact I have m...
Just 6 hours ago I ported my number over from Petro Canada Mobility and only 1 person out of 8 people I've texted is able to recieve my texts. I am able to send and receive texts with that 1 person jusr fine but the other people haven't recieved my t...
My phone got temporarily suspended when I missed the payment for a day. It's now autopay and shows as an active account. But it's been unable to send or recieve texts or calls since. (7 days). Tried reseting the phone. Shows a good signal on the ...
Hi, Some of my family members recently took up publicmobiles promotion for Koodo's services; however, they can no longer log into their publicmobile account to check if they're still paying for their old plan. When they do try to log into their publi...
I'd like to have a spare sim card from Public Mobile since I will be a part timer using their service.I wonder how long it is good for after I buy it, before I have to use it or lose it. Thanks
I started plan 5 days ago. Still not working. Started with $10 for 50 minutes. Just changed it to $20 plan because I thought 50 might not be enough. Charged the full $20. Will credit be applied for first charge. Now charged total of $30 a...
The phone has a problem
I joined Public in July and today I finally have data after a very long conversation with tech support, 3 attempts to install a tweak and several reboots. Thank you to the community members and moderaters who tried helping solve this issue and thank...
https://productioncommunity.publicmobile.ca/t5/Announcements/Until-September-13-Get-a-25-Credit-for-You-and-Your-Friend-by/m-p/265307 @CS_AgentTerms and Conditions"You can only refer individuals with whom you have a personal or family relationship" B...
Hello my phone number is 647xxxxxxx my name is Sani. I recently just bought a sim card with service and it is not working on my phone so I am wondering how I can go about getting a refund.@CS_Agent
Do the Moderators work on weekends? Have private messaged the moderator team to ask if they would please reset my account but have not received any response. I'm assuning that they work Monday to Friday - is this correct?
Hi. I've read through a few threads that appear similar but still can't get it to work. My daughter's phone has a plan of 500MB of data a month but I can't get the data to work. The wifi works fine, as does texting and picture texting while connec...
HI, I have just signed up for PM. I filled out al of the account stuff and made sure the Iphone was unlocked and all is good. Within an hour or so my old phone provider was off my phone but there is no one else there. In the top left hand corner I ha...
Hi, I have galaxy s8 and recently moved to public mobile. Why does public mobile prefers 3G over LTE? Every time network drops to 3G from LTE.
I get "The phone number entered is invalid or you may have created your profile already" I highly doubt I have registered here, or in the even I have, I don't remember remember any of the credential details. What can I do?
I'm sorry to say that I won't be by far your best client by the looks of things. Reardless, I'm very impressed by what you offer and I will do my best to pass it on to my friends who are full time cellphone users! It's about time we get great servi...
I have paid total of 45 dollars for the unlimited calling texting canad awide and i cannot get any incoming calls i do not understand the girl at walmart were very ignorant i have to go back there three times it was a gorrible expierence and it seems...
Hello,I use my cell phone only to call from Mayo to Whitehorse when I travel for 4 days how can I get a cheaper plan now I pay $40 which expires new month I am on auto pay.ThanksRaghu
I signed up for public mobile. The port has failed. My old sim card with bell is still active, and the new sim card with public will make outgoing calls but not receive incoming. I've PM'd the mods with no reply yet. I got a text from public stati...
@Moderator_TeamMy data did not work last month, kept on saying under multiple choice it was either suspended or run out or.Also, I just added credit to my account and it automatically rolled over the same plan from last month, it did not ask what I ...
I just signed up for an account on Sept 6. I transfered from Koodo and chose to transfer my number. I did not choose a new number initially, although I believe I was suppose to do this. Anyway, it seems that my account was successfully setup, since I...
Is anyone else not receiving and offer for koodo? I didnt recieve a text or an email at all. *Edit*Im on the $35 unlimited talk and text and have been on it for 4-5 years now. I had it back in highschool and i always had offers but i dont get them an...
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