Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I just open accounts today,I used $10/month,50min /monthly,50 Text message/monthly,unlimited income text messages,but I checked my account the income text message (includes 611)still count ?is that correct?thanks
I just ordered the SIM card. Will my phone number be assigned when i get the SIM card? thanks
Hello @Moderator_Team, I've just activated a new SIM with a voice only plan (got a new number) with unlocked Nokia 3310 3G.Everything was working fine for a few min until "Updating SIM card" message popped up and it's been stuck with the message for ...
I made a payment early but it says that I expire on my original date?does that mean I over paid for a month?please let me knowlpryor66@gmail.com
I keep receiving calls from phone numbers starting with "V" the numbers are usually about 15 digits long. These seem to mostly prank calls and scammers. Anyone know what is going on?
Every single day, I receive scam calls from area codes ''855'' and ''866''. Literally every day. How can I stop them? I reported them multiple times to the CRTC but nothing happens. I'm not aware of a PM feature that would allow me to block numbers. ...
Hi, I ported out long time ago, and I'm still getting hit with charges, I need to speak to someone to resolve this, the amount is significant and I've noticed it now. I'm with Koodo but why is Public Mobile still charging me?
Hello there,I am currently in a $30 plan/30 days, and decided to change the plan to $10 plan/30 days for just one single month (next bill cycle). And then again, I will keep continue my current plan ($30/30 days). Will that destroy my yearly $1 rewar...
Hey there! Im having troubles reactivating my account. I currently do not have any other credit cards to try out. Im constantly getting a "Unable to process transaction" error.Possibly due to excessively trying to pay my bill. Any way to make progre...
Hi everyone, I bought a plan through the internet and the Simcard was sent to me today. When I wanted to activate my Simcard again I was charged for the same plan. What should I do? Many thanks Best,
Hi,I am planning to buy OnePlus 6T and want to use 2 sims in 1 mobile.I will have 1 AT&T SIM for Data and other will be Public Mobile for Text and Call. I wonder if these 2 SIMs will work on OnePlus 6T?
I was reading some similar topics on the subject but these didn't help my case. I subscribed at Public mobile last month and everything was going well till that day I went hiking up Lynn Canyon.Since then impossible to get data to work. I can call no...
Hi, I would like to sign up for Public Mobile in BC, but use my old Alberta number. If I do that, will I be charged long-distance when I call anyone locally in BC? This is from the $25 unlimited talk/text small print: "Includes outgoing calls you mak...
Hello,I was referred to PM and just signed up last night and when asked for my referral's phone number, I didn't know it. I am wondering if it is too late to get her phone referral into the system.Thanks,NJHEERS
Hi The 25 dollars package includes Canada wide unlimited massages and unlimited calling province wise? And for which countries international massage are free?
Hi, I port in my number from easytel (VoIP) and it's 20 hrs but it's not completed Please help me
Maybe as RobertQC suggested, we can be offered lower value plans for users that use data occasionally. Like 30$ for 1.5 or 2gb with province wide calls or something like that.
I've been waiting on an activation error fix all day... no reply from any mods. My spouse is currently trying to work on open sea without a connection to his colleagues. My fault for saying this is a great company to deal with and I would get it all ...
I just started using public mobile 3 weeks ago and want to switch to another service (Fizz). I still have the $10 credit in my account from signing up and plan to come back to public mobile in the future. Can I port my PM number to Fizz while still k...
hi, forgot my password + security question. how do i reset my password. please advise.thank you
Hi - I am trying to find the area where you can see how much data has been used for the month but its not there anymore. Anyone advise if it has moved and if so where can I find it? I want to know if I have reached or close to reaching the max for ...
Hi, I have searched the forum and do not see a comprehensive answer to this query. Two days ago I paid for 200mb data add on. I first added money to my account and then selected the "add on" feature for data. This morning it is still not activated...
I have run out of data and want to start a new plan before the next payment date. I need to add funds to my account to pay for this and it wont let me pay by my credit card. It’s an australian credit card. Please help as i need to top up asap!!
I have a 4G 2 gig unlimited text/talk plan in Canada - yet Public MObile doesnt make it very easy to add another 1 Gig without breaking the bank imo. 30 dollars for a 1 gig add - on? Thats bascially saying 82 dollars for a 3 gig plan! I get the adva...
I just purchased a $20 texting plan, I can send text messages but I can’t seem to receive them.
First off i love the concept of public mobile! The only problem i have had was in buying my plan initially at Walmart a couple weeks ago. I was comparing the 30 day plan vs the 90 day plan and it was cheeper in the long run to get the 90 day so i did...
I Changed my plan last month to the $47 4g Lte and I also have -$2 auto pay and -$4 loyalty and I am still being charged $47 why????
Bought Galaxy A5 at Staples in Frederiction, NB, last December. Unlocked, or so they said. Inserted PM card. Worked fine. Now moved to Thailand. Phone not working: need to have un lock code. Contacted PM twice, both times they said: it's Bell. Conta...
I'm researching plans for a couple of friends who are 70+ and need unlimited talk and data to stay in touch for heath/security reasons. I was thinking of going with a $30-$35 plan but I was hoping to put both on one combined bill that would be paid b...
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