Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I'm trying to understand my data usage. What is:- a data event? Under data event it notes Data usage as 1. 1 what? - what is web? this seems to use more data. Why is that?
started the new 15$ plan and I do not receive text (in or out) but my data and calling outbound works. Anyone trying to call me it says "The customer you are calling is not available at the moment" Took SIM card out and rebooted phone. this was a Pho...
It’s been years since I logged in and I’ve been paying using auto pay so I don’t know my self-serve login and password but I can’t reset it either since I don’t remember the answer to my security questions
Got below info in page https://selfserve.publicmobile.ca/Overview/payment/new-oneTimeTopUp-Page/?PostbackParameter=OverviewYour account has already enough balance. Please disregard this message if you have enough funds in your balance or are on AutoP...
Hi, I currently have an issue with my new phone number. I transfer my phone number from chatr, however, it's been almost a year since I last used the number and the number has been deactivated. After making a transfer and making a payment for my plan...
Hello,I have made the payment on March 19, 2021, and the phone is activated, and my next due date is April 18.However, I just received an email this morning that my account/phone would be deactivated if I do not make the payment within 14 days.I don'...
I have a problem in paying my add-on plan, I bought my sim card 2 weeks ago with my credit card but now during the payment of extra call it doesn't verify my credit card. I've tried with other credit card too but the problem is the same. what should ...
I am interested in getting my family member in $15 province wide plan. but I found this clause. "includes text and picture messaging. Premium and subscription-based messaging, to and from non-Canadian numbers, are not included." Q1. what does the pr...
I currently have a ported phone number. If I change it to a PM generated number, Can I change it back to my ported number or is my ported number then lost for good. Alternatively I could always port my number to a Bell sim temporarily then back to ...
What's up I have had great service for 2 years now. But starting this morning people that call me from a landline get a busy signal. This is also happening to friend that was set up on PM at The beginning of The year
Yesterday I stupidly switched away from public mobile (flashy offer while I was tired).I am trying to switch back, but it won't let me.My phone number already exists in Public Mobile, but I can't login because account was cancelled.Please help.Please...
hi I try to to login into my self serve account. I entered wrong passwords for few times and now my account is disabled. Please help me to enable my account and reset my password. Thanks
Hey guys, Just wondering if anyone knows if the LG G8X Thinq is compatible with the PM Network?? Other LG G8 Thinq's are listed but jot the G8X. Model # LM-G850UM2.
