Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello I keep getting text and voice calls about public mobile services not working in mb because of network change coming mid this a scam or is there changes coming that will make the service not work as well
Please help me in setting up my new sim i lost my phone last night and i ve been trying to set up this sim ALL dayyyyy HELPPP thank u madina My name is houda PLEASE help XOXOXOXOX ......
I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it...
My number xxxxxxxxxxxxxxx just been recently ported to Public Moblie. Porting was successful, but I can't receive call edited by computergeek541: phone number removed
I just received a call from Koodo saying that PM will be shutting down gradually and that they'll offer me this amazing plan and benefits if I switch over right now on the call. I asked if I could think about it and was told that the great benefits w...
I'm trying to understand my data usage. What is:- a data event? Under data event it notes Data usage as 1. 1 what? - what is web? this seems to use more data. Why is that?
started the new 15$ plan and I do not receive text (in or out) but my data and calling outbound works. Anyone trying to call me it says "The customer you are calling is not available at the moment" Took SIM card out and rebooted phone. this was a Pho...
It’s been years since I logged in and I’ve been paying using auto pay so I don’t know my self-serve login and password but I can’t reset it either since I don’t remember the answer to my security questions
Got below info in page https://selfserve.publicmobile.ca/Overview/payment/new-oneTimeTopUp-Page/?PostbackParameter=OverviewYour account has already enough balance. Please disregard this message if you have enough funds in your balance or are on AutoP...
Hi, I currently have an issue with my new phone number. I transfer my phone number from chatr, however, it's been almost a year since I last used the number and the number has been deactivated. After making a transfer and making a payment for my plan...
Hello,I have made the payment on March 19, 2021, and the phone is activated, and my next due date is April 18.However, I just received an email this morning that my account/phone would be deactivated if I do not make the payment within 14 days.I don'...
I have a problem in paying my add-on plan, I bought my sim card 2 weeks ago with my credit card but now during the payment of extra call it doesn't verify my credit card. I've tried with other credit card too but the problem is the same. what should ...
