The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Just became a customer, tried carrying over my old number but it never worked. I can't do anything in the app or account settings since it needs a code that's sent to the old number. Which can't get any texts or anything! Doesn't help you have no act...
I received a message from 5213, is it true?Public Mobile here. We've got a great deal for you. Get 40GB of data at 4G speeds of up to 100mbps for only $29/month.Reply YES by May 6, 2024 to get this limited time offer added to your account. Your new p...
I talked to Apple and she said I need to make sure I am getting SMS messages. I should be getting them. cab someone help me with knowing if I have that or how to get that? my number isn’t connecting to texting
I've noticed that for a lot of companies there is a limit on usage in the US when on a roaming plan. With the PM US/Can plan, is there any limit on how long i can be in the states? My daughter goes to school there and i'm wondering if i can get this ...
I'm very sorry for asking this because I'm guessing everyone but me already knows. Starting in May, I will be paying the full amount for my phone bill right? I won't get the few dollars off anymore? I have to wait to reach 15 points then I get $15 of...
My account was suspended because of a credit card issue. I replaced the card and the account still would not work. I added funds to my account and the account still will not activate. I checked my payment history and it shows an automatic top up at 2...
Why am I getting a SMS from Public Mobile advising me that they are setting up a new profile? I’ve been a customer since 2018 and have never missed a payment. I hope they aren’t taking away more from me, because Freedom Mobile is starting to look m...
Hello, I’m just wondering if this is a scam and if anyone else has received this text message from PM?Public Mobile here. We've got a great deal for you. Get 40GB of data at 4G speeds of up to 100mbps for only $29/month.Reply YES by May 6, 2024 to ge...
I keep getting a screen saying “WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.”when trying to subscribe. There seems to be no way around this and it’s almost like it’s a sign to not join public mobile. Can someone help with this? There is no way ar...
When I initially logged in to my account, the $25/month with 3 month subscription was available. When I went back in again, the $25 3 month subscription option was gone. Do I get that option later if I change my plan on next renewal?
@Moderator Hello I am wondering if a specific number is blocked through the carrier. I have checked all the settings on my iPhone 8, the number is not blocked, notifications are turned on, not on DND. But this one specific number I am not able to sen...
My credit card expired and account expired TODAY. I'm trying to make a payment with new credit card. I'm trying to update card but it keeps telling me "cannot process at this time, try back later. why is that ? Phone won't allow me to make calls.
Unable to receive or send SMS messages. Also not able to verify My Account to login due to not receiving SMS verification code.Verified not a problem with the phone itself by trying another SIM active from a different account.Phone calls work fine th...
@CS_Agent Oh my god I’m losing my mind. My mom’s account is an auto pay with my credit card. The card is expired and needs a new expiration date. But my mom does not remember her email address associated with her account and when I put her phone numb...
Hello!I am travelling to Australia and have a data only SIM (not with Public Mobile) which I will activate when I am there. As my phone only has only one slot (and does not have eSIM capabilities), I will need to remove my Public Mobile SIM. Will I s...
Hi,I'm having 2 mobile suppliers (Virgin and PM) at this moment, but wanted to know if it's possible to keep my virgin mobile phone number with my current Public mobile SIM card. Best regards,Hongtao
Hi! Got dinged by a chat bot asking from a relative home sick.They got my cell info and have now hacked into my Disneyplus account.Any suggestions on how to proceed?
Just signed up yesterday and I'm getting forbidden A1 error after I enter in the MFA code. My port failed as the result of me putting in the wrong IMEI,I would like to have this updated to the correct one.
I transferred my number using the PM app. During the esim activation process, it automatically adjusted my old esim from fido and changed it to PM. Maybe because of that, I never received a message from fido to confirm the transfer. Now I can not rec...