05-03-2024 12:25 PM
Hi, I would like to change my plan, but after this change will I be able to keep my rewards - Loyalty Recognition and AutoPay? Thanks
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05-03-2024 12:28 PM
HI @Dimbi
you should have got the text or email about the rewards change
PM is moving everyone to the new rewards, Public Points. So, you will not be keeping your loyalty, autopay discount even you don't make plan change
what you will keep is your Referral rewards, and will be given in points
you will also get 5% in points for your plan amount, and 10 extra points on anniversary
and whenever you have 15 points, you can redeem for $15 bill credit