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account suspension

Judy_Sheaves
Great Neighbour / Super Voisin

My account was suspended because of a credit card issue. I replaced the card and the account still would not work. I added funds to my account and the account still will not activate. I checked my payment history and it shows an automatic top up at 2am this morning and the top up I did this afternoon and it says my next payment is August but the phone still will not work and it says the account it suspended, What do I do?

1 REPLY 1

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Judy_Sheaves reboot your phone. If still not working,  use the link to contact public mobile to inquire.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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