Totally confused

[Ceelouees]

I'm very sorry for asking this because I'm guessing everyone but me already knows. Starting in May, I will be paying the full amount for my phone bill right? I won't get the few dollars off anymore? I have to wait to reach 15 points then I get $15 off but that is a one time thing right? I'm so very confused and I have read pages and pages to try to answer my questions. Thank you for any help.

[RetiredGuy1]

@will13am there is also the give back points for paticipating and helping others in the community

[Ceelouees]

Thank you so much.

[will13am]

@Ceelouees , correct if your account is converted to points, you will no longer receive $ for autopay, loyalty, referral and community rewards.  You will get points for each payment, referral and at each anniversary.  You will have to manually convert those points to $, 15 points at a time.  

[cellphoneuser1]

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@Ceelouees wrote:

I'm very sorry for asking this because I'm guessing everyone but me already knows. Starting in May, I will be paying the full amount for my phone bill right? I won't get the few dollars off anymore? I have to wait to reach 15 points then I get $15 off but that is a one time thing right? I'm so very confused and I have read pages and pages to try to answer my questions. Thank you for any help.

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The switch is in batches and not everyone at the same time.  After you are on points, redemeption of points is manual and doesn't automatically give a discount on the plan.