posted 03-12-2024
Announcements
posted 03-06-2024
posted 2 weeks ago
posted 11-07-2023
posted 11-30-2023
Trending Topics
The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
-
Longer Than Normal Support Wait Times
by J_PM -
Important Announcement from Your Community Manager
by J_PM -
When are the payment, text and activation issues going to be resolved?
by Hollister -
Alert Ready Test on May 8
by J_PM -
Public Mobile’s Canada-US Promo Plans are Ending Next Week!
by LitlLdy -
Spam messages by Voorhessn and Beilananouveoca are currently being dealt with
by computergeek541 -
Top Contributors – March 2024
by Silvio_M -
New Rewards?
by Tech20000
Recent discussions
Nicknames - I Can't Enter Mine ?!
Look up USER - BlackSky - That is me.When I logged in - It asked me for an Nickname - I type that in - Says "Already in Use"Yes - By me !How do I log into it ?? It goes back 6 or 7 years...
Just signed up, phone works but no data!
Ok, so, I have tested the calling and that works. I have tested the texting and that works. The phone is currently on WIFI as my CELLULAR DATA is NOT working. HELP!
Promo
How can I get notified next time PM has the canada-us talk and data plan promotion available to existing customers?
New plan
Was browsing through PM’s plans and saw they got rid of 3G plans. Also looks like the cheapest plan got an upgrade. Data add ons with 4G speed and unlimited calling. Pretty good considering the big 3 still offer unlimited calling for $30+
Voice calls not working when roaming in Sedona
A couple of days ago I was in Phoenix, and both voice and data were working just fine, including texts. Now in Sedona, and data & texts are still fine, but I cannot make a voice call. Every time I try the call starts then immediately hangs up.I've tr...
How long to port out before porting back in as a new customer?
Has anyone done this recently? I'm wondering if I can port out and back in same day, or next day to take advantage of new customer offers.
Need physical phone bill
For proof of address, I really need my phone bill to be mailed physically.Is this possible? It's very important.Please and thank you.
7 year old sim card
Hii have a 7-year-old public mobile sim card, it has never been activated. can it be used to set up a new account? I know at the time it was only 3g and now there is 4g and 5g, so should it work?
Number Transfer
Hi, I currently have my number with Koodo and it's a physical sim card. Now I want to switch to Public Mobile's esim card. What steps should I follow to change my physical one to esim and keep the same number carry on with me? When I proceed to payme...
Sim activation
Please how do I speak with an agent?
No service
I opened an account picked my plan and paid. I asked to have my old number transferred. My number is associated with Magic Jack right now which does not receive texts. I have recreated my account three times and it still wants to send a code number v...
Is this considered a downgrade?
The loyalty bonus data email states "1 The data bonus will expire if your account becomes inactive or if you switch to an incompatible or lower-value plan"I'm currently on the $34 CAN-US plan with 50GB. If I switch to the $75 for 60GB 90 day plan wil...
Resolved! Top up account with card
I wanted to top up one of my accounts ,First they said they could do it for me,then i got a different person who messaged me back telling me i could do it and the way they told me didnt exist on pc so i messaged them back to now get a 3rd person who ...
Will My Plan Renew on May 8th at the Good Old Rewards Amount or the Bad New Rewards Amount?
My account shows my plan will renew on May 8th for $16.80. But with the new bad rewards plan kicking in sometime in May, do you think it will renew at the good old plan for the last time or at the bad new rewards plan?
What's with all the dropped calls lately?
Myself and friends/family have been with PM for years never had an issue with dropped calls but this week we're all experiencing them... what's going on?
New plan for $15.00
Hey Community, Does this plan mean that they are now offering calls only? No data?https://subscribe.publicmobile.ca/en/ab/activation/plans/unlimitedtalk&text I couldn't see the same plan that currently has 250 MB and 100 outgoing minutes. So, does ...
Pausing Subscription
Hello!I am away for a month, so will be pausing my plan by unsubscribing while I'm away.1. When I return, can I resubscribe to my current plan (35$/month for 50gigs)? Or will I have to find a new plan to subscribe to?2. Will I keep my rewards when I ...
Not getting OTP (One Time Passwords)
Hello community, i recently ported my number to The Public Mobile Network, and after this i am not getting my OTPs anymore. Its been 2 days since my number is ported and i have installed esim. I do not have the physical sim card. Do you think is this...
Cell Reception drops
I have been having dropped calls recently, but today i have noticed i am actually losing cell reception for a split second and then it comes back. So if i was calling via whatsapp, i still get a dropped call. What is causing the cell reception to d...
Confusing text provides no real information
I recieved a text saying that I am being moved to a new points program. It says to log into my account to figure out what my next payment will be yet I can see no information about this in my account. I assume I'm paying more but no idea how much.
Data roaming in Europe
Hi,I'm going to Europe first time with my phone on PM. Will data roaming work there?
Dropped calls
I am finding that I am in the middle of a phone call and it suddenly disconnects. This has happened for several days now at different times. How do ifix this issue>
Cannot send pictures or voice notes or GIFs, etc. "MMS not enabled"
Hello, I am unable to send pictures or voice notes or GIFs, etc. via text message. I can send via iMessage only. When I try to send a picture via text message for example, a message pops up on my phone saying "Cannot Send Message: MMS Messaging need...
CALLS DROPPING
Hi, i joined Public Mobile in March 2024 and every time i am on a call it DROPS.Please help how to fix this issue.
I think I need a new sim card
My phone randomly stops getting texts. I looked it up and it said I can take out my sim card and clean it and when I do, it works, but that isn't sustainable. I can't do that every single day. How the heck can I get a new sim card from public mobi...
Dropped calls
I get dropped calls everyday no matter where I am or whom I am speaking to .. any suggestions ? Signal is very strong
Resolved! CDN/US Plan Calling Question
I have a CDN/US plan and I’m wondering if I can call a number in the US from Canada without any long distance charges. I can call unlimited within Canada and unlimited within the US but not sure if that also allows from country to country calls.
Text Messages
I do cannot send or receive text messages
account number
How do I speak to AN AGENT and how the hell do I find my account number when I can't figure out how to log in?
was a new subscriber
I tried to sign up for the 100 gb US plan 01APR2024. I had to buy a sim card. The SIM card came in the mail and I tried to register and sign up for the plan. The plan was no longer listed and when I have tried the love chat for a few days and it is a...
| User | Bravos Count |
|---|---|
| 571 | |
| 412 | |
| 286 | |
| 283 | |
| 253 | |
| 252 | |
| 249 | |
| 237 |
