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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 54824 Views
  • 159 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 62579 Views
  • 186 replies
  • 32 Bravos

Will Samsung Gallaxy work with PM?

I am a PM customer who owns a Motorola purchased from PM.  I am looking to purchase a Samsung Galaxy for my daughter and myself and would like to know if I will still be able to use the PM service. Thanks, Kim

katrina2398 by Great Neighbour / Super Voisin
  • 1315 Views
  • 1 replies
  • 0 Bravos

IMPORTANT

Someone has taken my credit card info and i have been automatically charged on my credit card, i need to get in contact with public mobile to stop the payments and check what is the phone number that has been used in this process

Emile1 by Great Neighbour / Super Voisin
  • 1411 Views
  • 3 replies
  • 0 Bravos

$10 beta discount?

First post!I signed up for PM's Beta back in May and recieved an invitation to join July 2nd - just a few days after the $10 beta discount was removed. This is very disheartening as I was waiting and hoping I would still be eligible for the discount....

tyke95 by Great Neighbour / Super Voisin
  • 1482 Views
  • 2 replies
  • 0 Bravos

Resolved! transfer sim card to a new cell phone

how can i transfer my public mobile sim card from my old phone to a new one i just bought?

clea1 by Great Neighbour / Super Voisin
  • 9414 Views
  • 35 replies
  • 0 Bravos

Resolved! My data does not work

I joined public mobile two weeks ago and when I try to use my data it says "No Service"; I am paying for this plan.

davoudyc by Great Neighbour / Super Voisin
  • 3855 Views
  • 8 replies
  • 0 Bravos

Why can't I send photo text messages?

I can't send photo text messages. I called Public mobile and they had me download GOSMSPro or something like that... it was fine for a while...then even that app made my regular texts screw up. I deleted that app.  I never was notified about messages...

ShadowCK by Great Neighbour / Super Voisin
  • 4661 Views
  • 15 replies
  • 0 Bravos

SIM card order

Hi I'm sorry, I ordered the wrong SIM card size so how may I go and change my order?

SuziieSuzy by Great Neighbour / Super Voisin
  • 1608 Views
  • 3 replies
  • 0 Bravos

Resolved! Data not working

I currently have the LG Flex and my data ia not working did the apn setup like tje forum recommended still nothing please help.

LivinHigh45 by Great Neighbour / Super Voisin
  • 27882 Views
  • 37 replies
  • 0 Bravos

Sim card stooped working yesterday. Can you please help?

Hi there,  I am using public mobile service since December 2013. Everything was good till yesterday night. It stopped working yesterday with a message "unregistered sim". I tried rebooting my phone, but it didnt work. Can you please help me to get ri...

niket by Good Citizen / Bon Citoyen
  • 3579 Views
  • 10 replies
  • 0 Bravos

Can't use DATA

I don;t know if it is happening to you guys but i m experiencing hard time to use DATA (to check email ,to browse internet , to watch youtube. My wife's using TELUS , and she is fine with LTE, 3G mode all the time ,but just I had troubles .. We switc...

Community Guidelines

Hey everyone. Here are a few guidelines to ensure our Community is a helpful, friendly and safe place to visit.   1. Keep your post simple and focused on one subject or issue at a time.   2. Keep private stuff private. Be careful not to share your pe...

Moid_I by Retraité / Retired
  • 9829 Views
  • 12 replies
  • 19 Bravos

**REF**Sim sizes and adaptors for all your needs.

Hi everyone and these are for reference only.  As you can see the left bottom is Standard, then Micro/Mini and finally on top Nano. Right bottom adaptors are for Micro to Standard, Nano to Standard and finally Nano to Micro/Mini.Cheers

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DK by Model Citizen / Citoyen Modèle
  • 2853 Views
  • 8 replies
  • 1 Bravos

Apple made offers to Hire Sam Sung

This is off topic but it's Related to Mobile Phone industry there was this Chinese Fellow out of Vancouver, His First Name is: Sam & Last Name: Sung when Apple found out they made offers to Hire this guy. Not sure if he took them up on the offer or n...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1047 Views
  • 1 replies
  • 0 Bravos
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