Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have a $10 plan, but cannot seem to get SMS to send. Receiving SMS works just fine. Have tried on two phones but no luck whatsoever even with the APN and SMSC set accordingly. Trying with a Samsung Galaxy Nexus, and Blackberry Bold 9900 (yeap). I s...
I ordered a SIM card for my father a while ago and I still haven't received it. 15xxxxx was the order number.
What the title says. Just noticed my referral bonuses were gone and couldn't figure out why.
Just joined Public all is cool but cannot send or recieve texts from my Bell peeps. Please advise we came from Virgin and it worked there can call them but no texts hopefully just a setting can be adjusted i have Samsung neo5 and my wife has sam...
Yesterday I paid for $40 for a payment voucher and then changed my plan right away after applying my voucher, and it went back to my original $2 balance. So I lost $40...
Does Public Mobile not show taxes in their payment history or did I get overcharged? My Province (NL) has 15% taxes so $35 + taxes would be $40.25 but thats not reported in my payment history. My January bill was free due to rewards. Wondering if my ...
does shoppers drug mart selling "public mobile vocher"
Why is my phone not working at all after changing my plan I can't call or recieve calls and I can't send texts
I am traveling for a couple of weeks to Africa. I would like to have my calls go to voice mail and then that they be sent to me as emails. I would like to have my text messages sent to email as well. Is it possible to set that up in Public Mobile? I ...
I seen alot of people saying there phone stops working b/c there credit card had a problem with the auto renew. When i signed up my first card (a registed relaodable prepaid card) was rejected, Then i put it on regular card that worked. Not sure if i...
HelloThis is my first time paying online as the first month was done in store, so please bare with me. My account says that I have $40 in available funds to use. My account is due to be renewed on the 16th and the plan will cost $35. Will I need to...
We signed up yesterday and my husbands SIM card says invalid. We tried mine in his phone and it works. Not sure what to do
i put my sim card in my new phone all working good but data is not working it reads the sim card as telus but the net work is on public mobile 3g and i can not change the apn. i have tried all the troubleshooting. i have read ..
Hello.My son lost his Iphone6. I have an old Iphone 5s which I can give him. Since he will need a new SIM card I am wondering if I can use a SIM card from another company or if I absolutely need a Public Mobile SIM card? Also, once we get the new SIM...
Hello, Does the $10 basic plan include call forwarding? And if so, if I forward the calls from that phone to a landline, are the public mobile plan’s minutes used or the landline’s minutes?
My phone and my sons phone not working at all and have plans on them not close to expiration or anything
When signing up for PM at London Drugs I was asked to choose a four digit PIN. Soon after I got a text from PM giving me another PIN. What are these PINs for? They didn't work when I set up my online account the next day.
Hello Eveyone, I have a question regarding the promotion in December last year that when you referred a friend and both get $25 of credit. I switched to Public Mobile on Dec 11th 2018 when my friend refered me and one week later I referred another fr...
my daughter signed up at Wal-Mart and was suppose to her service free 30 days. I had to pay for the first month. please help.
I never seen a place to test my current number before ordering the sim card and paying my $10 now it tells me "We were unable to transfer the phone number you entered" I cannot change my number so does this mean Public mobile is not for me?
phone says no service yet logging into the account says that there is an active plan with call, text and data. Tried resetting phone and testing settings. still doesnt work. phone number matches and name and address matches
I tried to transfer my old number from kodoo, but when I typed the number to see its eligibility public mobile said its not eligible. Any thoughts of what to do next? Thank you!
Can you get planhave money on it 778xxxxx Jaysonbuysse my name want free calling free texting month and some data thank you need module person don’t no what I’m dojng
I planned to cancel my account and stopped the auto payment for my plan about a week ago but I changed my mind and decided to keep it in the last day of payment due date which is today. So I enabled the auto payment again today but in the Overview p...
Hello, while calling a number from Sarnia, ON (226 - 886), I got a message from PM before dialing out and I didn't catch it all just something to do with "Long Distance charges" and I'm not sure what to make of it. I'm paying for unlimited provincial...
I have a 1Gb LTE data plan and need an add-on to receive some messages here in Canada, but the only one appearing to me is US Roaming - Unlimited Text (10-day).Would it also work in Canada?
Does anyone know how I can submit a formal complaint?I haven't had service for an entire week; no talk, no text, no data. My account is paid up until mid February. I cannot login to my account. When I try to login, it says its been disabled.I PM'd th...
Hi all. I have the 18gb + 1.5 plan and my wife has the 3gb over 3 months. We had this same plan before but we are paying $30 extra for the 3 months. Why are we paying more than before for the same plan if there were no changes made?
