Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hey community, Ive been using public mobile for a year using the 50 dollar plan. I put 50 dollars on my phone with top up cards yesterday to reactivate my phone. For some reason Public Moblile took 2 transactions of 10 dollars each (no idea why), and...
Hello everyoneLast fall I have signed up with the PM for $25 plan. In November, I have temporaraly switched to $15 planNext April, I am planning to switch back to my original $25 I have 2 questions:When I switch back to the original plan, can I still...
I know PM doesn't mention the amount of work to receive higher rewards, but would like to know how much time top contributors spend in the community.I apologize if there is a problem with the question.
I've been trying to pay my bill through my credit card from Korea.The website has been telling me that it cannot confirm the information of my card.I suspect if it's because it's from Korea.Anyways, right now my account has been suspended and I have...
I read the existing topics on the question but none could provide a solution. I tried leaving a voicemail to myself successfully, but still no notification would pop up. Is there an option somewhere in the voicemail menu that I need to change? Tha...
Hey @CS_Agent ,I have two accounts with Public Mobile.I need both 2019 full year PDF's of amounts paid+taxes.Let me know what else is needed to get these pdf documents. Also, how long it will take.Thanks in advance,Taylor Edit: phone numbers redacte...
I bought this sim like 4 days ago.Never paid much attention to it as already had one working.My plan is 15Cad for 100 minutes.Can't call as the ringing sound never starts and 5he call just disconnects after some time.Receiving messages, have range, c...
Anyone wondering if anyone received $100 Amazon Gift Card from this? https://productioncommunity.publicmobile.ca/t5/Announcements/CONTEST-NOW-CLOSED-Win-a-100-Amazon-gift-card-with-our-More-is/m-p/460059#M33979 It says the winners will be contacted A...
I entered the wrong IMEI number when activating my wifes sim card. It shows her number on the account but cant recieve calls or texts. If i cancel my other account now will this number be released from them and work with PM? On there end it says ther...
I am an Australian tourist - will be in Canada and probably across border to Washington for 4/5 days. How/where can I get a sim card and how much will it cost me (data rates, etc).
Hello, someone has used my email to register a phone line with public mobile. I cannot find any way to disassociate my email from their account. Any ideas what can be done?
My apologies if this has been asked before, but just a few days ago, Telus and Koodo rolled out their esim service, and unfortunately PM was not included in the initial release. Will the esim service be coming to PM soon? The other third tier carrier...
Hello, On Dec 15 last month I signed up with PM for the $35 plan, because of the promo where they offer to give one month free. I paid $35 for the first month and I also got the $35 from the promo, creditted in my available fund, to use for the 2nd ...
I got the Black Friday deal on Nov. 29, is the free 5GB for just one time or every month since that day? I was told by the sales that I could receie 5GB every month but only receive it for the first cycle.
How to request PUK code? Trying to activate new Public Mobile SIM card and phone is asking for PUK code. I've asked my old provider - Rogers to unlock the phone but they sent me to Public Mobile. On Public Mobile website, they say that they unlock on...
I will be out of country for more than 200 days, I was wondering if there is a way to perserve my plan and everything? My girlfriend is also going and hopes to keep her plan on return as well. Thank you for any advice!
HiWhen i get the phone number, there is a name of another person than it´s attached to my phone number and appears to some persons i call. I need Public erase that name of my phone number, please give a solution
