01-27-2020 09:23 PM - edited 01-05-2022 09:13 AM
I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..
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02-01-2020 02:31 PM
Used all my data this month not sure how never happened before lol 😮
01-27-2020 09:35 PM
Your plan data and autopay bonus data will be used first.
The Christmas bonus 1GB data add-on will be used after you used all plan data and autopay data. There is no expiry date for the add-on data. Any unused add-on data will be rolled over to next 30 days cycle.
01-27-2020 09:32 PM
@Csteeves71 wrote:I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..
Any bonus data that is part of your plan is consumed at the same time as your plan data.
When you logon your self-serve account, you can see your plan data and add-ons under "My Data and Add-ons".
01-27-2020 09:28 PM
@Csteeves71 wrote:I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..
Yes, your plan data is used first, then, any gift-data. If you have plan data+autopay data, then, they are combined together in your account.
01-27-2020 09:25 PM
By bonus data, do you mean an autopay add on? Or like the 1gig bonus holiday gift?
@Csteeves71 wrote:I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..