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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Ticket

Resolved! Ticket

How do I submit a ticket

Loyalty rewards

Resolved! Loyalty rewards

I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong

Resolved! How to modify date of birth

I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.How can i correct it?

Resolved! Credit card and email

I'm not new but I set up a phone account for my dad.. my mom already has one am I able to use the same credit card for both accounts? If so is it easy to change it? I used a different one cause I thought I read somewhere someone couldn't use the same...

New to the public

So far so good posting just to say so far this experience getting new service has been a piece of cake sounds like a company looking out for its customers by providing actaul affordability now here's to hoping there isn't any surprises come bill ti...

Jai changer de mobile, après une réinitialisation d'Android 8 sur mon xperiaA1 ultra

Sending SMS (text message) to Egypt or any Internation country

Hello, everyone, I got a new SIM card with a new number not porting and I am trying to send SMS to Egypt, and I tried to send to other friends in Saudi Arabia but they didn't receive anydoes anyone has any solution?

Account disabled

How do I get my account back please.

Tried to port my phone number from Telus. Now, both telus sim and PM sim is not working.

Resolved! Tried to port my phone number from Telus. Now, both telus sim and PM sim is not working.

Hi @Moderator_Team I tried to port my phone number from Telus, which is still active. It's been more than 3hrs and both my telus sim and PM sim is not working. Something may have gone wrong or I may have done it incorrectly. I would like to know how...

Won't accept credit card

Data Ran Out

Resolved! Log In Fail

I cannot log into my self serve account.

Resolved! Locked threads in Community Board

Why most of the threads in this Community board are locked?Who can lock a thread?Is the thread OP can lock a thread after receiving a correct answer?

Resolved! Getting charged more than i should.

My sister and I have the 2016 plan and we are getting charged $105.09 and $118.65 Our plan is $120 prepaid for 3 months in advance I have:$12 - refer a friend credit$6 - auto pay$9 - loyaltymy bill should be $93 Sister:$6 - auto pay$9 - loyaltyher bi...

Resolved! Number port unsuccessful

I'm trying to port my number from Fongo to Public Mobile. On my phone settings I can see the number being ported. However, I cannot receive any SMS text messages or receive phone calls at this number.

Resolved! I had a number with public mobile and need to recover it

Hi, i was stuck out of canada due to covid 19 and i lost my number, is it possible to recover it

Activate

Resolved! Activate

Could you please help me to activate my phone number and my phone number is edited by computergeek541: phone number removed

Voicemail

Resolved! Voicemail

How do change the number of rings before voicemail picks up

How does the Data usage work

I've noticed my Data usage going up but i am connected on my WIFI not sure whats happening here

Resolved! Data speed

Hi, does anyone know how to check the speed of data that we are getting from our plan? Thanks

Resolved! Changing to my Koodo number

Hello,I have created a temporary number and would like to switch to my Koodo number. Thank you Dan Taylor

Probleme avec mon activation de carte sim

Resolved! payment not accepted

Hello, I changed the address associated with my debit card and I made corresponding changes to the address in my profile of public. But the payment was denied. Please help me with this issue.

Resolved! Send and receive text via internet

At times I have no service but have internet, is there a way I can send and receive text via internet ?

Community

Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Ticket

Resolved! Ticket

Loyalty rewards

Resolved! Loyalty rewards

Resolved! How to modify date of birth

Resolved! Credit card and email

New to the public

New to the public

Jai changer de mobile, après une réinitialisation d'Android 8 sur mon xperiaA1 ultra

Sending SMS (text message) to Egypt or any Internation country

Account disabled

Tried to port my phone number from Telus. Now, both telus sim and PM sim is not working.

Resolved! Tried to port my phone number from Telus. Now, both telus sim and PM sim is not working.

Won't accept credit card

Data Ran Out

Resolved! Log In Fail

Resolved! Locked threads in Community Board

Resolved! Getting charged more than i should.

Resolved! Number port unsuccessful

Resolved! I had a number with public mobile and need to recover it

Activate

Resolved! Activate

Voicemail

Resolved! Voicemail

How does the Data usage work

Resolved! Data speed

Resolved! Changing to my Koodo number

Probleme avec mon activation de carte sim

Resolved! payment not accepted

Resolved! Send and receive text via internet

Fido Number Transfer to Public Mobile

# ###-###-####

Traveling abroad, can’t login to my account and ca...

Loss of phone usage

After Port out