Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I have almost used up my 100 minute maximum on my plan, so I am wondering about adding some minutes.I see the International Bonus plan that is free, but I presume that is only if the recipient of the call is in another country.There is this plan:...
Hi, This is from my plan in my account statement($35) Current Add-Ons$0 Free Holiday Giveaway: 1GB Add-on - Free$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US) - FreeI am unable to make INTL long distance calls even though it appe...
Today I gotten 4 voicemails from a 1-800 number. Calls just go straight to voicemail. Regular calls from people I know work. When I listen to voicemail they are silent. Is this happening to anybody else? I don't know what to do because they keep happ...
New to Public Mobile. My phone is semi working. I can place calls out but can't receive them. I'm showing full bars with Public Mobile 3G yet anytime i try to access the internet I receive the message "Could not activate celluar data network, You ...
Hello, my data is not working when I try to search something up in safari using my iphone XR. I've tried the APN settings and everything, but it still doesn't end up working. What should I do? Can you please email me at ***********@gmail.com if you n...
I topped up with $28 then $19 the next day forgetting the details of my plan and now it says my balance is only $7! I don't know what is wrong! I need help please I don't want to spend more money and time on this!
hello dear PM community, Thanks for having me.I was looking at the Quebec plans, and the biggest one is 8gb for 50$. Now, I do use a lot of data, more than 8gb.What is the overage rate on that plan? Or is my only option to purchase 1gb 30$ addons? th...
I still cannot login and am hoping to do so before my first month runs out.Also data is NOT WORKING on my phone even though I'm paying for it.Could really use a live chat or talk to someone to sort this out before I go back to my old provider.
What happened to the bundle? It was useful.
Are there any new promo codes that can get me more minutes or data?
I purchased $30.00 dlls add on data. It is registered in my account, but it does not work. I do not have data yet since 3 days ago.
I set up an account got everything done but when I'm finished it say that it timed out so I do it a second time and it timed out again. What can I do?
Hello I'm signed up on NOV 15 when PM has promtontion of $10 off for 6 months on any $35+ plan.I signed up for the $50 plan so assuming I will be paying $40 for the months from 2 - 7.But not I payed 2 full months with $50 each and still seeing the p...
Hello to the communityI need your helpYesterday I made the transition from "Petro Canada mobility" to "Public Mobile". I made a phone number transfer.Except now I'm having a problem. I am able to call, send and receive textos, except that my incoming...
Anyone have any suggestions for a decent brick/candybar/dumb/feature/flip phone that works w PM? They seem to be a little hard to find.
Asking for a friend: I referred a friend of mine to public mobile highly recommending them.. on November 30th she decided to put data on her phone... After a payment of $28.75 went through on her credit card, she was told that her phone was too old t...
Why is that the giveaway credit allowa you to call only selected countries. What is I have nobody in those countries?
How to obtain current balance/other account info via an SMS? What number do I send the SMS to? With what message ("BALANCE", "STATUS", etc.) to receive that info via an SMS reply? If not available, WHY NOT? Also, what are the corresponding USSD code...
There are many new interested clients who want to go with public but unfortunately because of lack of education and computer knowledge they can’t register if they are registered they can’t use self serve to pay bill. In this situation I have been hel...
I activated my sim on Nov 28 & was expecting to get 5gb bonus data. I did not get it. Is there a way to have it added to my account?
Hello Oracles, @computergeek541 @ShawnC13 @will13am @Luddite @mimmo @NDesai @SD08 @stonechucker I've recently noticed that @Luddite does a lot of community cleanup by going through posts without solutions and picking the best answer. This got me th...
It shows I have used all my data and 2gb add on when I’m only at 5.7gb and I have a 6gb data plan
@darlicious wrote:@Mimi33 The preferred way pm wants you to contact a moderator is via Simon explaining your issue to the moderators by clicking on (?) at the bottom right of your screen. My preferred method is thru a private message putting @CS_Age...
Hey guys, got this 672 number a few days ago...it’s been activated as per the account information on this website but It’s not being recognized online when I try to set up a new email or other apps. What can I do?
Hi,Unable to see us roaming talk addon in account.
Hi, does anyone know why PM, or any similar carriers, offers international text for free for many plans, but they never offer international call for free? Is it much cheaper, or close to zero-cost, to send a text to any number in the world, than to d...
Hello, I just switched my mom's phone over from roger's to public mobile. Evereything went good, except the phone is not receiving incoming calls. I noticed on other threads that maybe information wasn't transfered over properly? I could use some ass...
I Last night I had a text from Interac saying the Interac sent to me had expired. 1. I had no idea that an Interac could be texted2. I never saw an Interac for me.....but I do have some people blocked. 3. I was annoyed that Interac would text at midn...
