Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi. I wanted to buy a Smart Watch that has a sim card slot built in so you don't need to pair it with your actual phone. It requires a 2G Sim Card. Are PM cards 2G ? Thanks
I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?
I lost my phone with public mobile sim in it.can anything be done?
Hello, I haven't created a Public Mobile account yet, but I have this forums account will I still get the community contributor reward when I make a Public Mobile account later in the month? Thanks,Ed
I can make phone calls but can't receive calls. Texts don't work at all. My account is still active with bell. The port only went half way through. I have tried submitting a ticket but it won't let me hit the submit button.What do I do now? Is there ...
Hi,Can somebody help me change my plan mid-cycle.Thanks
Unable to Process Transaction Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged. Hello, I was trying to pay my monthly payment, but this message showed up after...
Hi I’m so happy to be a public mobile member I have referred 4 friends that’s dropped my plan 8 dollars are enny of you trying this it’s so awesome
So I was at Costco yesterday talking to the person at the cell phone booth. They have Lucky Mobile (which has almost identical priced plans as PM and that's why I wanted his opinion). I told him I'm done with fido in a month and he strongly suggest...
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I can’t login to my profile
Does Public Mobile offer visual voicemail? Or can it be included in a plan as an add-on?By visual voicemail I mean where you can see your voicemail messages in a list and switch between them, select them, view info about them, etc.I believe iPhones g...
Is it possible to renew your plan before the renewal date? I would like to know if we can pay for the plan earlier to get the services of that new plan instead of waiting for the due date.
Please assist the transfer of my personal cell number xxxx from Account # xxxxx9. Thank you in advance. Edit by mimmo
Hi, I have tried to enable wifi hotspot but I received the message saying that to enable personal wifi hotspot on this account, contact Public Mobile what should I do?thank you
I am still waiting for solution for getting refund for the service I cannot use. By mistake i activate the US roaming $20 plan yesterday as i run out of data but ut is useless to me as i only Stay in Canada. Is there any way i can transfer that money...
Hi, Nov 03, 2019 today and the $25- plan is still advertised but under the terms it says "Effective October 25 2019 until October 27 2019 at 11:59PM ET. Offer available to new customers who activate online and in-store. Offer is stackable with other ...
Hello, I have a question.We have an iphone from 2016 that doesn t seem to send messages abroad to the older phones that use symbian system ( old nokia-s without touch screen but buttons for elder people).Messages, however, go when they are sent from ...
Please kindly refund me as i changed my plan and it charged me twice
Hi,My self-serve account got locked out, how can i reset my password? Thanks
Due to my com, i failed to register sim card.(Chrome does not work)So I try again but "invliad sim'Could you fix it?sim card number is "xxxxxxxxxxxxx"thanks. Edit:. SIM card number redacted by will13am. Please do not post private information in the...
I have noticed the performance of various data tests by members (mostly oracles and techies) done at the end of their plan cycles when they have data to spare. My renewal happens tonight and I have 2.5 gb left....any suggestions for tests that would ...
Truly happy to be part of the PM Community. I went to the kiosk and the guys there did everything for me, from porting my # to applying the promo (free sim card and free month promo). I double checked and everything is in order. And now I'm ready to ...
Hey all, Just wondering why is it that while I'm in the US I still receive text messages even though I don't have US roaming? Thanks
Hi, I'm new to public mobile where would I find a 90 day plan so I can maximize my rewards. Thanks,Ed
Forgot my security answer
I have money in my account. How do I use the funds to pay for my bill
i was having issues with my number port, then recieved a call from telus to assist and was told she would try it again and call me back if there was a problem it has been a day and a half and still no working phone and no call back. can someone hel...
Hi,im on the $35 plan. I have been charged $6,78 on Oct 21 and $9.04 on Sep 20 on top of the $35 I pay each month. Why? Is the billing from the 1st to 30 of every month or it s 30 day from any day?I started my plan on the 6th of the month and I am ch...
