Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Signed up two phones for public mobile on monday. First phone set up without any issues. 2nd phone says 'no service' in the top left hand corner where the name of the provider shows. This is an iphone 8.The mods first had me do the usual:Contacted mo...
Hey, I just transferred over my number to public and entered the referral code to indicate I was referred but I don't see the $10 referral credit, only the $2 autopay one. Thanks
I am on a $15/30 days plan and have just purchased 1 GB add-on data for $15.00 + taxMy understanding is that the add-on will start getting used up only after 250 MB are used up and it never expires. Is that correct ?
When I first joined PM there were a bunch of options to choose from that had 4G speeds. Now there isn't a single one. I want to change my plan to a better one, but there isn't one... Is there any reason why this happened? Will they be coming back?
Hi All, The unconsumed holiday Giveaways1.Free 1 gb add-on2. Free 400 min INTL long distanceAre they still available till they are consumed. Or it has been expired and it shows a record of what was offered to me. Because i see them in my "data and a...
Hi all,newbee hereDoes porting-in also work on weekends?Is this an automated process or will it need a human’s approval on the side where the number is coming from?
Unfortunately I didn't create an account for my daughter in time before she lost her phone... and after a few months of searching we concluded it is either lost or stolen... that being said, we purchased a new SIM, but to transfer the SIM we need eit...
Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.
I was sent a new credit card. I mistakenly removed the old card and entered the new one into my account instead of just editing the card that was there. I lost all of my past rewards and am no longer receiving my refer a friend rewards each month, ev...
I just figured out how to bravo someone and posted my first post, not this on :). Is there anything else I should know on how to utilize this forum or a place with good documention on how to use all it's features?
I just paid through the website since autopay didn't work, checked my bank, the money came out, phone still not working. I go to reactivate my plan and it wants to charge me again. Please help! Been with Public for almost 2 years with no problems.
I do not know if anyone else has had this issue. I just added my phone to Public Mobile and wanted to test the mobile speed so I used the speedtest application and first it oddly showed 300mbps which should not be possible, but the second horror is ...
