Someone changed the SIM on my account and is getting all my calls and texts. I need this fixed ASAP. Can anyone help???? At least disable it right away until I can sort it out via PM???
My last bill I had $60 coming off every 3 months (20 referrals) but suddenly this cycle I'm down to just $9 (3 referrals). I don't think 17 people have suddenly quit the service so I'm wondering if this is happening to anyone else or what has happene...
This morning during the maintenance my add on data disappeared and when I go to look up my data usage it's all gone. Looking at my usage during this cycle on my phones I shouldn't have used up my add in data. Anyone know how to see my day by day data...
Hi all! Did the autopay reward change at all? I'm about to renew but I have 0 bucks showing up for my autopay in my rewards page, it should be 6. Can anyone advise/help? Thanks!
Hoping a mod/employee can help me here. I bought the 1GB US roaming add on but need another one ASAP but it's not showing up for me. Is there a way for someone to manually re-enable this option or to credit me back $$ if I have to buy alternate roami...
@BeachNBeer do what happens to my pre-pay? Since it's a prepaid plan I assumed I could finish off my current term at least with a different number. I know I won't get a refund since it's prepaid, but does my remaining time just vanish?
@AE_Collector I'm moving to Bell actually. They do my cable and internet. I was on WIND before Public and PM is SO MUCH BETTER than freedom, no contest. Coverage wins that battle haha.
@BeachNBeer Combo of things - PM fixed up loyalty and I lost about $25 a month in credit for referrals so now I'm paying a lot more, plus the self serve thing for cases like this is slower than I'd like (sometimes it's nicer to call a support person ...
@BeachNBeer it wasn't a port luckily (because I actually was planning to port my number this week haha). Just them activating a new SIM I guess via getting into my self serve.
